Solutions Consultant (Cyber Security) - Portugal

Contract type
Ongoing
Work mode
Remote · Portugal
Experience
Mid-level · 2+ years

Job description

A Solutions Consultant on the Scale Team owns technical pre-sales and the first two months of onboarding across many accounts, delivering one-to-many enablement to get customers to value quickly and support their migration to the Immersive One Core platform. The role covers the METNA, Europe & APAC regions and is based in Portugal.

At a glance

Employment
Full-time
Work mode
Remote · Portugal

What you'll do

  • Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case
  • Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time
  • Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features
  • Answer technical questions and flag obvious blockers early
  • Maintain strong working knowledge of the Immersive platform and competitor technologies
  • Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings
  • Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support
  • Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine
  • Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base
  • Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources
  • Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope
  • Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient
  • Serve as the voice of the customer to our product, content, and engineering teams to influence innovation
  • Stay informed of evolving threats, AI, trends, and new technologies

What we're looking for

  • Experience working within cybersecurity is essential
  • 2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment
  • Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes
  • A confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps
  • Able to qualify and prioritise quickly, and to communicate technical concepts in a clear, jargon-free way
  • Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
  • Knowledge of information security concepts, domains, compliance, and standards
  • Experience delivering onboarding, enablement, or one-to-many sessions at scale
  • Familiarity with product-led growth (PLG) or digitally-led customer motions

Nice to have

  • Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments

Your team

Scale Team

A high-velocity engine that serves a large volume of customers and prospects through a fast, repeatable, digitally-led motion, working alongside Inside Sales Reps and Customer Operations.

Benefits

Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working

  • 25 days annual leave + 2 volunteering days and birthday half day
  • Enhanced parental leave, mindfulness groups, critical illness cover
  • Career and learning development through the platform and our 'Learn Anything' fund
  • Share options, sales incentives and Recognition & Rewards
  • Monthly socials and sports clubs

Apply

Direct apply at Immersive

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About Immersive

The cyber proving ground for the AI enterprise

Immersive One is a cyber resilience platform through which organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.

Mission

Future-proof organizations against any cyber challenge

Key facts

  • over 300 employees
  • 2017
  • Bristol, UK
  • Cybersecurity
  • Trusted by 30%+ of the Fortune 100
  • Ranked #1 in the Forrester Wave™ 2026
  • Announced funding of more than $180 million
  • Voted a Best place to work on multiple occasions
  • Founded in 2017 from a cargo container in Bristol, UK

Partners & customers

CitiPfizerHumanaHSBC

What they value

  • Driven
  • Inclusive
  • Customer Centric
  • One Team