Software Engineer - Sustaining Engineering
Job description
A remote software engineering role in Canonical's Sustaining Engineering team, resolving complex customer issues across the open source stack (Ubuntu, kernel, Ceph, OpenStack, Kubernetes) through troubleshooting, upstream bug fixes and backports.
At a glance
- Employment
- Full-time
- Work mode
- Remote
What you'll do
- Resolving complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
- Maintaining a close working relationship with Canonical's Field, Support and product engineering teams
- Participating in upstream communities
- Developing bug fixes, backporting patches, and working with upstream for inclusion
- Reviewing code produced by other engineers
- Demonstrating good judgement in technical methods and techniques
- Prioritizing work and managing your time effectively against those priorities
- Participating in team discussions to improve processes, tools, and documentation
- Maintaining clear, technical and concise communications
- Working from home and travel internationally up to 10% of work time for team meetings, events and conferences
What we're looking for
- Professional experience as a software engineer
- Background in Computer Science, STEM or similar
- Strong experience with Linux, and at least one of the following: Ceph, OpenStack, Kubernetes or other cloud technologies
- Strong development-level experience with at least one of Python, Go, C or C++ on Linux
- Ability to troubleshoot with debugging tools like gdb
- Familiarity with git source code repositories and branches
- An exceptional academic track record
- Willingness to travel up to 4 times a year for internal events
Nice to have
- You love technology and working with brilliant people
- You are curious, flexible, articulate, and accountable
- You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
Your team
Sustaining Engineering
A fast-paced engineering group dealing with critical issues in the open source stack that require software engineering for upstream bug fixes; critical to the success of enterprise customers, partners and Ubuntu itself.
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
- Performance-driven annual bonus
Apply
About Canonical
A leading provider of open source software and operating systems to the global enterprise and technology markets
Canonical publishes Ubuntu, widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Customers include the world's leading public cloud and silicon providers and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles.
Mission
Changing the world of software as the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud
Key facts
- 1200+ colleagues
- 2004
- Open source software and operating systems
- 1200+ colleagues in 75+ countries
- Very few office-based roles
- Teams meet two to four times yearly in person
- Founder-led, profitable, and growing
- Most colleagues have worked from home since inception in 2004
What they value
- Excellence
- Diversity of experience, perspectives, and background