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Social Listening Analyst
TransPerfect
Contract type
Ongoing
Work mode
Remote
Experience
Mid-level · 2+ years
Job description
A Social Listening & Insights Specialist role on TransPerfect's vendor team, analysing brand health, trends and sentiment with social listening tools and turning the data into reports and strategic recommendations.
At a glance
- Work mode
- Remote
- Languages
- Dutch – native, English – professional
What you'll do
- Monitor and analyse brand health, industry trends, competitive landscape, and campaign performance through social listening tools
- Build and refine complex Boolean queries to extract meaningful data
- Interpret and report on social media metrics across platforms like Meta, X (Twitter), LinkedIn, YouTube, and others
- Create and present data-driven reports and insights that inform marketing, product, and strategy teams
- Provide strategic recommendations based on real-time consumer sentiment and social media trends
- Maintain a strong understanding of country-specific target markets and cultural nuances
What we're looking for
- 2–3 years of hands-on experience as a Social Listening Expert, Social Media Analyst, Strategist, or Consumer Insights Analyst
- Strong knowledge of key social media platforms and how users engage on each
- Proven experience with analytics tools such as Brandwatch, Crimson Hexagon, Meltwater, Sprinklr, Synthesio, Talkwalker, Sprout Social, Digimind, Sysomos, or similar
- Ability to write and optimize Boolean queries for deep-dive insights
- Strong communication skills with the ability to translate complex data into clear, actionable insights
- A deep understanding of regional and cultural dynamics in social media behaviour
- Native level proficiency in Dutch language (essential)
- Professional level proficiency in English (essential)
Your team
vendor team