Site Reliability / Gitops Engineer
Job description
Site Reliability / GitOps Engineer on Canonical's Information Systems team, responsible for automating and maintaining the IT production services behind Ubuntu and Canonical's core infrastructure. The role focuses on infrastructure as code, CI/CD, and cloud operations across private and public clouds.
At a glance
- Employment
- Full-time
- Work mode
- Remote · Worldwide
- Languages
- English – fluent
What you'll do
- Apply experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
- Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
- Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
- Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure
- Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
- Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
- Provide assistance and work with globally distributed engineering, operations, and support peers
- Be given uninterrupted development time to focus on larger projects and automation of manual tasks
- Share experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'
- Carry final responsibility for time-critical escalations
What we're looking for
- A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure
- Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
- Python software development experience, with large projects
- Practical knowledge of Linux networking, routing, and firewalls
- Affinity with various forms of Linux storage, from Ceph to Databases
- Hands-on experience administering enterprise Linux servers
- Extensive knowledge of cloud computing concepts and technologies
- Bachelor's degree or greater, preferably in computer science or related engineering field
- Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
- Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
- A willingness to be flexible and able to learn new things quickly
- Be inspired by the needs of fast-changing environments
- Happy to work within distributed teams
- Be passionate and familiarized about open-source, especially Ubuntu or Debian
Your team
Information Systems (IS) team
The IS team at Canonical supports and maintains all of Canonical's IT production services and is in charge of running services used by over 60 million Ubuntu users.
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About Canonical
A leading provider of open source software and operating systems to the global enterprise and technology markets
Canonical is a pioneering tech firm at the forefront of the global move to open source. It publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person in interesting locations around the world to align on strategy and execution. The company is founder-led, profitable, and growing.
Mission
Changing the world of software through open source, as the company that publishes Ubuntu, the platform for AI, IoT, and the cloud
Key facts
- 1200+ colleagues
- 2004
- Open source software and operating systems
- Publishes Ubuntu
- 1200+ colleagues in 75+ countries
- Very few office-based roles; most colleagues have worked from home since inception in 2004
- Founder-led, profitable, and growing
- Services used by over 60 million Ubuntu users
- Teams meet two to four times yearly in person
What they value
- Excellence
- Diversity of experience, perspectives, and background