Site Reliability Engineer, Infrastructure Platforms — UK (Intermediate to Senior Staff)
Level inferred from job title
Job description
Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale, combining software engineering with operational excellence. This is a single application for SRE opportunities across Infrastructure Platforms teams, hiring from Intermediate through Senior Staff.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · United Kingdom
What you'll do
- Keep user-facing services and production systems reliable, scalable, and efficient
- Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
- Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
- Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
- Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
- Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
- Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
- Document runbooks, architecture decisions, and reviews so your findings become repeatable practices
- Take part in on-call or operational support where your team's ownership model requires it
What we're looking for
- Experience keeping production systems reliable, combining an operations mindset with real software engineering practice
- Experience building net-new infrastructure tooling and automation, not just configuring existing tools (e.g. Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch)
- The ability to read, debug, and reason about code; most teams work in Go, some in Ruby
- Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
- Hands-on experience with at least one major cloud provider (GCP or AWS)
- Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
- Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
- Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
- A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
- Alignment with GitLab's values and a commitment to working in accordance with them
Your team
Infrastructure Platforms
Responsible for the availability, reliability, performance, and scalability of GitLab's user-facing services, most notably GitLab.com. The organization spans teams across Production Engineering, GitLab Dedicated, GitLab Delivery, and Developer Experience, covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and the single-tenant Dedicated offering.
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
How to get hired
- 1Recruiter Screen: A conversation about your background, what you're looking for, and the level and teams that fit
- 2Core Technical: A low-stress, collaborative discussion covering system architecture and incident review
- 3Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth
- 4Peer Technical: Team-specific depth, run by SREs from the team you're most likely to join
- 5Skip-Level Interview: A conversation with a senior leader on values alignment, and how you'll work across teams
Apply
About GitLab
The intelligent orchestration platform for DevSecOps
GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
Key facts
- DevSecOps software
- More than 50 million registered users
- More than 50% of the Fortune 100 trust GitLab
- Globally distributed, remote-first organization that works asynchronously
- All roles are remote, however some roles may carry specific location-based eligibility requirements