Senior Systems Administrator
Job description
Senior Systems Administrator on MetaMask's TechOps team, owning the technical backbone of cloud and SaaS infrastructure used by a globally distributed workforce. The role combines day-to-day IT administration with high-impact infrastructure initiatives and employee-facing support.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote
- Pay
- USD 138,745 – 202,336 / year
What you'll do
- Ticket management and remote support
- Hardware and software support
- Networking
- Videoconferencing (both digital and physical)
- Onboarding and offboarding tasks for new hires and departing employees
- Procuring and shipping equipment to remote employees across the EU
- General technical assistance
- Execution of large-scale technical projects and company-wide technology initiatives
- Work as part of the team responsible for the administration, performance, and reliability of cloud infrastructure across multiple environments, including Okta, Google Workspace, Slack, Zoom and Atlassian
- Manage and evolve hybrid systems, ensuring seamless integration with cloud workloads
- Administer and optimise the SaaS and MDM tooling stack that supports a globally distributed workforce
- Lead incident response for critical systems, including root cause analysis and post-incident review
- Build and maintain automation to reduce manual overhead and improve system observability
- Define and enforce security and access control policies across platforms
- Partner with the Security teams to support compliance requirements
- Contribute to technical documentation and runbooks that raise team-wide operational standards
What we're looking for
- 5+ years in systems administration or infrastructure engineering roles
- Strong working knowledge of cloud infrastructure environments
- Experience administering enterprise SaaS platforms and MDM solutions (e.g. Jumpcloud, Okta)
- Solid understanding of networking fundamentals, identity management, and access control
- Track record of operating autonomously and making sound technical decisions under pressure
- Clear communicator — able to translate technical complexity for non-technical stakeholders
Nice to have
- Experience in a web3, fintech, or high-growth tech environment
- Exposure to security frameworks or compliance programmes (SOC2, ISO 27001)
- Experience supporting globally distributed, fully remote teams
- Experience across at least two major cloud providers (AWS, GCP, Azure)
Your team
TechOps
Keeps MetaMask's infrastructure running reliably, securely, and at scale.
Apply
About MetaMask
Open Money
MetaMask spent the last ten years building Open Money; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. A remote-first, global team rebuilding how money works.
Mission
Money is moving onto the internet — open, portable, agentic, and owned by you; building the operating system for your money: one place to hold, move, grow, and use anything you own.
Key facts
- Web3 / self-custodial financial platform
- 100M+ downloads
- Users in ~190 countries
- Trillions in cumulative transaction volume
- Remote-first, global team
What they value
- Diversity of backgrounds, talents, skills, and experiences
- Everyone is a builder
- Inclusive Web3