TS
Senior Strategic Account Manager
Contract type
Ongoing
Work mode
Remote · United Kingdom
Experience
Senior · 8+ years
Job description
Enterprise account management role owning commercial relationships with up to five major financial services customers across EMEA, focused on protecting revenue, securing renewals, and growing accounts through cross-sell and upsell. Based in London with customer visits in the UK and internationally.
At a glance
- Employment
- Full-time
- Work mode
- Remote · United Kingdom
- Languages
- English
What you'll do
- Own renewal and expansion sales for named accounts, taking responsibility for revenue retention and account growth.
- Develop and execute strategic account plans covering renewal milestones, stakeholder relationships, customer priorities, retention risks, and expansion opportunities.
- Build trusted relationships with executive sponsors and stakeholders across business, technology, security, and procurement teams, extending engagement across customer divisions and global offices.
- Identify and lead complex cross-sell and upsell opportunities, typically valued at $500K or more, from qualification and business case development through negotiation and close.
- Own expansion pipeline development and progression, coordinating internal resources to uncover opportunities and advance customer decisions.
- Partner with technical and customer-facing teams to demonstrate business value, address risks to renewal, and ensure customer commitments are understood and supported.
- Lead commercial discussions and coordinate internal stakeholders through proposals, procurement, contract negotiations, and renewal execution.
- Maintain accurate opportunity records, renewal timelines, and revenue forecasts; communicate account progress, risks, and support needs.
- Represent customer priorities internally, sharing insights with Product, Support, and Sales to strengthen customer outcomes and identify future growth opportunities.
What we're looking for
- 8+ years of enterprise software sales or strategic account management experience, with direct responsibility for renewals and expansion revenue.
- A demonstrated record of retaining and growing major enterprise accounts, supported by measurable renewal, expansion, and sales target results.
- Experience managing relationships with large banks or similarly complex financial services organizations, navigating multiple business units, buying groups, and procurement processes.
- Proven ability to lead complex commercial negotiations and close substantial cross-sell and upsell opportunities.
- Strong account planning and relationship development skills, including building executive sponsorship and engaging stakeholders across functions and geographies.
- The commercial judgment and initiative to identify opportunities, build pipeline, and progress deals while coordinating internal resources.
- Clear communication and presentation skills, with the ability to connect technical solutions to customer business priorities and measurable value.
- A collaborative approach, personal accountability, and the ability to maintain momentum through complex sales cycles.
Nice to have
- Experience selling cybersecurity, identity security, fraud prevention, or related enterprise technology solutions into financial services organizations.
Apply
About Transmit Security
Transmit Security protects large enterprises from fraud and identity attacks. Its platform spans Mosaic (SaaS identity and fraud orchestration), FlexID (on-prem IAM), standalone fraud prevention and detection, and Agentic Trust, which secures AI agents that act on behalf of customers.
Key facts
- Platform spans Mosaic (SaaS identity and fraud orchestration), FlexID (on-prem IAM), standalone fraud prevention and detection, and Agentic Trust.
- Technology is recognized by analysts.
- Buyers are CISOs, fraud and financial crime leaders, and identity and digital channel owners.
What they value
- Diversity and Inclusion