Senior Solutions Engineer - Payward Services
Job description
A pre-sales solutions engineering role on Payward Services' Solutions Engineering team, running technical discovery, solution design, and proof-of-concepts to close deals with fintechs, banks, brokerages, and payment providers.
At a glance
- Work mode
- Remote
What you'll do
- Run technical discovery with prospective customers alongside sales and the Partner Solutions Lead — map their architecture, constraints, and compliance needs to the product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks)
- Surface recurring customer asks and product gaps from deals and feed them to the Solutions Architect to inform the roadmap
- Design tailored solutions spanning existing offerings, customizations to those offerings, bespoke integrations built on top of the platform, or hands-on work directly in the customer's codebase
- Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal
- Own a clean, structured handoff to the Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions
- Execute the pre-sales playbook — discovery frameworks, solution templates, PoC standards, and handoff runbooks — and contribute improvements back to the team
What we're looking for
- 4+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company
- Proven track record executing the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning
- Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging
- Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work
- Strong knowledge transfer skills — able to package a solution design so an implementation team can execute it faithfully
- Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back
- Experience writing RFPs and documenting solution approaches that clearly communicate how the product and customizations will solve a customer's problem
Nice to have
- Crypto domain knowledge — trading, custody, KYC, staking, fiat ramp mechanics
- Experience with embedded finance or crypto-as-a-service products
- Experience with Coast and building out proof of concept sales demos inside Coast
- Hands-on with AI development tools (Claude Code, Cursor) for rapid prototyping
Your team
Solutions Engineering
Pre-sales team within Payward Services, partnering with sales, the Partner Solutions Lead, Solutions Architect, and Implementation Manager.
How to get hired
- 1We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process
Apply
About Kraken
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry. Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system.
Mission
Built to advance an open, global financial system
Key facts
- Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks
- 15 years building financial infrastructure platforms
- Payward Services provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities
What they value
- We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job
- We celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table