Senior Solutions Engineer - Firefox Enterprise
Job description
A Senior Solutions Engineer (DACH) supporting the growth of Firefox Enterprise across Germany, Austria, and Switzerland. The role is highly customer-facing and technical, helping enterprises evaluate, validate, and deploy Firefox Enterprise in secure, complex, and regulated environments.
At a glance
- Work mode
- Remote · Germany, Austria, Switzerland
- Languages
- English, German – native
What you'll do
- Partner with Sales to support strategic enterprise opportunities across DACH.
- Lead technical discovery and solution design with customers and partners.
- Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
- Own the relationship to the customer's technical counterparts during and after the sales process.
- Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit.
- Design and support pilots, proofs of concept, and rollout plans.
- Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
- Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
- Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
- Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
- Support and enable partners involved in deployment, integration, and customer success.
- Champion Mozilla's values of openness, trust, and user agency in every customer interaction.
What we're looking for
- Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
- Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
- Hands-on knowledge of GPO / MDM / policy management.
- Hands-on knowledge of certificates / PKI / TLS / proxies.
- Hands-on knowledge of SSO / MFA / IdP integrations.
- Hands-on knowledge of SIEM / DLP / CASB ecosystems.
- Hands-on knowledge of Kubernetes / Helm for customer-operated environments.
- Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
- Ability to translate complex regulatory requirements into technical configurations and sales evidence.
- Ability to communicate clearly with both technical teams and senior customer stakeholders.
- Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
- Strong written and verbal communication skills in English.
- Native-level fluency in German.
Nice to have
- Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS (Critical Infrastructure) operators.
Your team
Firefox Enterprise
The team supporting the growth of Firefox Enterprise across Germany, Austria, and Switzerland.
Benefits
- Generous performance-based bonus plans to all eligible employees - we share in our success as one team
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Apply
About Mozilla
The non-profit-backed technology company that has shaped the internet for the better over the last 25 years.
Mozilla Corporation is the non-profit-backed technology company behind brands like Firefox, the privacy-minded web browser. It is wholly owned by the non-profit 501(c) Mozilla Foundation, so it isn't beholden to any shareholders — only to its mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.
Mission
To make the internet better for people and build the Internet as a public resource accessible to all.
Key facts
- Technology / open-source software
- More than 225 million people around the world use Mozilla products each month
- Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation
- Work focuses on diverse areas including AI, social media, security and more
What they value
- Openness
- Trust
- User agency