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Senior Solutions Engineer - Firefox Enterprise

Mozilla
Contract type
Ongoing
Work mode
100% remote
Experience
Senior · 7+ years

Job description

Key details

  • Partner with Sales to support strategic enterprise opportunities across DACH
  • Lead technical discovery and solution design with customers and partners
  • Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology
  • Own the relationship to the customer's technical counterparts during and after the sales process
  • Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit
  • Design and support pilots, proofs of concept, and rollout plans
  • Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments
  • Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks
  • Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements
  • Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials
  • Support and enable partners involved in deployment, integration, and customer success
  • Champion Mozilla's values of openness, trust, and user agency in every customer interaction
  • Company mission
  • Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled

Primary stack

Core technologies

Kubernetes

Benefits

  • Generous performance-based bonus plans to all eligible employees
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting
  • Quarterly all-company wellness days
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

Requirements & details

  • Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role
  • Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS (Critical Infrastructure) operators
  • Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure
  • Hands-on knowledge of GPO / MDM / policy management
  • Hands-on knowledge of certificates / PKI / TLS / proxies
  • Hands-on knowledge of SSO / MFA / IdP integrations
  • Hands-on knowledge of SIEM / DLP / CASB ecosystems
  • Hands-on knowledge of Kubernetes / Helm for customer-operated environments
  • Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments
  • Ability to translate complex regulatory requirements into technical configurations and sales evidence
  • Ability to communicate clearly with both technical teams and senior customer stakeholders
  • Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence
  • Strong written and verbal communication skills in English
  • Native-level fluency in German
  • Kubernetes, Helm
  • Kubernetes

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