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Senior Solutions Engineer - Firefox Enterprise
Mozilla
Contract type
Ongoing
Work mode
100% remote
Experience
Senior · 7+ years
Job description
Key details
- Partner with Sales to support strategic enterprise opportunities across DACH
- Lead technical discovery and solution design with customers and partners
- Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology
- Own the relationship to the customer's technical counterparts during and after the sales process
- Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit
- Design and support pilots, proofs of concept, and rollout plans
- Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments
- Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks
- Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements
- Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials
- Support and enable partners involved in deployment, integration, and customer success
- Champion Mozilla's values of openness, trust, and user agency in every customer interaction
- Company mission
- Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled
Primary stack
Core technologies
Kubernetes
Benefits
- Generous performance-based bonus plans to all eligible employees
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting
- Quarterly all-company wellness days
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Requirements & details
- Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role
- Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS (Critical Infrastructure) operators
- Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure
- Hands-on knowledge of GPO / MDM / policy management
- Hands-on knowledge of certificates / PKI / TLS / proxies
- Hands-on knowledge of SSO / MFA / IdP integrations
- Hands-on knowledge of SIEM / DLP / CASB ecosystems
- Hands-on knowledge of Kubernetes / Helm for customer-operated environments
- Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments
- Ability to translate complex regulatory requirements into technical configurations and sales evidence
- Ability to communicate clearly with both technical teams and senior customer stakeholders
- Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence
- Strong written and verbal communication skills in English
- Native-level fluency in German
- Kubernetes, Helm
- Kubernetes
