Senior Solutions Architect - Saudi Arabia
Job description
Senior Solutions Architect based in Saudi Arabia, covering the METNA region, acting as an embedded, long-term consultant for Immersive customers from pre-sales through post-sales. The role partners with Enterprise Sales to secure technical wins and drives adoption of the Immersive One platform to build cyber workforce resilience.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Saudi Arabia
What you'll do
- Identify and help define prospective customers' technical requirements / use-cases to align Immersive Lab's technical and business value proposition
- Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts
- Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk
- Partner with key customers to understand and help achieve their business objectives, cybersecurity initiatives, and desired outcomes
- Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach
- Engage C-level executives, technical cyber security professionals, and major lines of business through delivering routine Executive Business Reviews
- Leverage cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new programs
- Drive adoption to maximize the value of the Immersive Labs Platform
- Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies
- Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation
- Support customers in operationalizing and incorporating Immersive One into their cybersecurity programs sustainably, leveraging platform metrics, custom reports and insights
- Function as an escalation point and primary liaison between sales, product leadership and client accounts, including being the first sales team resource in answering questions related to service delivery within your accounts
- With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities
What we're looking for
- 5+ years work experience in an information security practitioner or solution consulting role as well as time spent working in a pre-sales capacity
- Extensive experience in client facing roles - consulted and presented to both C-level execs and technical stakeholders
- Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
- Authoritative knowledge of information security concepts, domains, compliances, and standards
- Engaging speaker able to present, articulate value and discuss technical concepts in a jargon free manner
- Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc
- Experience leading technical presentations for both technical and non-technical audiences across all levels
Nice to have
- Experience within Customer Success would be highly desirable
- Industry qualifications such as CISSP would be desirable but not essential
Your team
Customer Success
Growing Customer Success team; role covers the METNA region and partners with the Enterprise Sales team.
Benefits
Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
- Additional benefits allowance to use towards chosen pension, healthcare and housing
- 25 days annual leave + 2 volunteering days and birthday half day
- Enhanced parental leave, mindfulness groups, critical illness cover
- Career and learning development through the platform and 'Learn Anything' fund
- Share options, sales incentives and Recognition & Rewards
- Monthly socials and sports clubs
Apply
Direct apply at Immersive
Opens the job posting at Immersive
About Immersive
The cyber proving ground for the AI enterprise
Immersive One is the leading cyber resilience solution across the globe. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.
Mission
Future-proof organizations against any cyber challenge; help organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows.
Key facts
- over 300 employees globally
- 2017
- Bristol, UK
- Cybersecurity
- Trusted by 30%+ of the Fortune 100
- Ranked #1 in the Forrester Wave™ 2026
- Announced funding of more than $180 million
- Voted a Best place to work on multiple occasions
- Founded in 2017 from a cargo container in Bristol, UK
Partners & customers
What they value
- Driven
- Inclusive
- Customer Centric
- One Team