Senior Site Reliability / Gitops Engineer

Contract type
Ongoing
Work mode
Remote
Experience
Senior · Not stated

Level inferred from job title

Job description

A Senior Site Reliability / GitOps Engineer in Canonical's Information Systems team, responsible for driving operations automation and infrastructure as code across private and public clouds supporting Canonical's IT production services.

At a glance

Employment
Full-time
Work mode
Remote
Languages
English – fluent

What you'll do

  • Drive the development of automation and GitOps in the team as an embedded tech lead
  • Closely collaborate with the IS architect to align solutions with the IS architecture vision
  • Design and architect services that IS can offer to the organization as products
  • Apply experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
  • Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
  • Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure
  • Set up, maintain and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
  • Provide assistance and work with globally distributed engineering, operations, and support peers
  • Share experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'
  • Carry final responsibility for time-critical escalations
  • Provide critical feedback to developers on how their products operate at scale by submitting bugs and sometimes writing pull requests

What we're looking for

  • A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds
  • A product mindset thriving to develop products rather than solutions
  • Python software development experience, with large projects
  • Experience working with Kubernetes or other container orchestration systems
  • Proven exposure to manage and deploy cloud infrastructure with code
  • Practical knowledge of Linux networking, routing, and firewalls
  • Affinity with various forms of Linux storage, from Ceph to Databases
  • Hands-on experience administering enterprise Linux servers
  • Extensive knowledge of cloud computing concepts and technologies
  • Bachelor's degree or greater, preferably in computer science or related engineering field
  • Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
  • Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
  • A willingness to be flexible and able to learn new things quickly
  • Be inspired by the needs of fast-changing environments
  • Happy to work within distributed teams
  • Be passionate and familiarized about open-source, especially Ubuntu or Debian

Your team

Information Systems (IS) team

Supports and maintains all of Canonical's IT production services, running services used by over 60 million Ubuntu users.

Benefits

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Team Member Assistance Program & Wellness Platform
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass and travel upgrades for long-haul company events
  • Performance-driven annual bonus or commission

Apply

About Canonical

The company that publishes Ubuntu

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Its platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles.

Mission

To be at the forefront of the global move to open source

Key facts

  • 1200+ colleagues
  • 2004
  • Open source software and operating systems
  • 1200+ colleagues in 75+ countries
  • Very few office-based roles; most colleagues have worked from home since inception in 2004
  • Founder-led, profitable, and growing
  • Teams meet two to four times yearly in person
  • Services used by over 60 million Ubuntu users

What they value

  • Excellence
  • Diversity of experience, perspectives, and background
  • Open source