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Senior Sales Engineer, Europe
Contract type
Ongoing
Work mode
Remote
Experience
Mid-level · 3+ years
Job description
Pre-sales sales engineer for Dedrone by Axon, providing technical support and presentations for smart airspace security solutions across Europe. The role is remote with up to 50% travel.
At a glance
- Employment
- Full-time
- Work mode
- Remote
- Languages
- German – fluent, English – fluent
What you'll do
- Achieve mastery of all Dedrone technology
- Use exceptional written and oral communication skills to lead business and technical presentations effectively
- Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
- Set and manage expectations with customers and team members
- Provide 1st-level technical support throughout the pre-sales cycle for opportunities
- Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances
- Develop relationships with key partners for growth within their customer base
- Provide professional responses to customer RFPs / RFIs
- Effectively position the technology against competitive offerings
- Represent the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
- Take ownership of the POC/Pilot process: coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings accordingly; assist prospects with initial configuration and orientation
- Improve or develop technical documentation to ease understanding and customer or channel usage of products and services
- Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
- Develop Statements of Work (SOW) for Professional Services necessary for binding quote
- Perform other duties and projects as assigned
What we're looking for
- Willingness to travel up to 50%
- Fluent German & English
- Good understanding of Networking (IP/ Arp/ DNS/ Dhcp/SNMP/ PoE/ Ethernet/ IEEE802.11), Linux
- Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
- 3-5 years customer facing pre-sales or consulting background required
- Experience selling SaaS based solutions
- Intellectual curiosity, humility, accountability and positive approach
- Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies
- Basic knowledge of computer hardware, operating systems, and storage devices
- Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
- Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally
- Experience developing Statements of Work (SOW) or similar documents
Nice to have
- Basic understanding of Drone / Counter Drone technology, desirable experience in flying
Your team
Dedrone, by Axon
Dedrone is the world's most trusted smart airspace security company, providing a command and control (C2) solution to protect against drone threats.
Apply
About Axon
Protect Life
Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues with an ecosystem of devices and cloud software.
Key facts
- Dedrone, by Axon is the world's most trusted smart airspace security company
- Hundreds of commercial, government and military customers around the world rely on Dedrone's C2 solution
- Dedrone leverages AI/ML for continuous, autonomous interrogation and verification of drones
What they value
- Candor and care
- Diversity
- Inclusion
- Ownership