TD
Senior QA / SDET Engineer
Contract type
Ongoing
Work mode
Remote
Experience
Senior · 5+ years
Job description
A senior QA/SDET engineer role focused on automation-first quality engineering for an AI customer-experience platform combining voice, desktop, intelligence, and AI. The role owns automation coverage, fast regression suites gating weekly deploys, and load/stress testing for the squads' services.
At a glance
- Employment
- Full-time
- Work mode
- Remote
What you'll do
- Own automation coverage for your squads' services
- Build fast-turnaround regression suites gating weekly deploys
- Rapid detection and reporting
- Deliver quality signal in minutes, not days
- Provide load/stress coverage for your services' latency budgets
- Meet your committed timelines
- Help the dev team isolate failures fast as a partner to dev, not a gate
What we're looking for
- 5+ years SDET; writes real automation code (Go / Python), not manual scripts
- Automation-first is a conviction, not a preference
- Master issue-isolator and root-cause debugger — narrow a failure to the service, the commit, the event
- Fast regression discipline — parallelized suites, smart test selection, results in minutes
- Comfortable in high-load testing environments — load, stress, and soak testing of high-throughput, low-latency systems
- Experience testing event-driven systems, WebSocket flows, and browser extensions — ordering, race conditions, real-time state
- CI-native mindset — tests wired into trunk-based CI/CD; flake management as a first-class discipline
- Contract/API testing between services; synthetic data and traffic generation (simulated calls, event streams, audio) for repeatable real-time testing
- Self-starter with grit and a show-me mentality
- Adapt fast when the stack changes and use AI tools daily to multiply velocity, including AI-assisted test generation
- Team player who likes winning and partners with dev
Nice to have
- Testing AI outputs — eval-style assertions for non-deterministic LLM/ML features
Apply
About TTEC Digital
TTEC Digital and our 1,800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage.
Key facts
- 1,800+ employees
- Customer experience (CX) technology and services
- TTEC is a public company (NASDAQ: TTEC)
- TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries
- TTEC Holdings Inc. is the parent company for both TTEC Digital and TTEC Engage
- TTEC Engage is a 60,000+ employee service company
What they value
- Employees first
- Diverse and inclusive workforce
- Delivering amazing service and technology centered around humanity