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Senior National Account Manager
Contract type
Ongoing
Work mode
Remote · London
Experience
Senior · Not stated
Level inferred from job title
Job description
A Senior National Account Manager role in Deliveroo's UKI Commercial team, managing relationships with a portfolio of the largest restaurant partners and using data-driven insight to grow their sales and operational performance.
At a glance
- Employment
- Full-time
- Work mode
- Remote · London
- Languages
- English
What you'll do
- Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews.
- Monitor and analyse partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve.
- Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels.
- Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting.
- Partner with regional Commercial Managers to identify and prioritise growth opportunities across specific UK zones.
- Work with restaurant marketing counterparts to design and deliver campaigns that create long-term value for both the partner and Deliveroo.
- Identify opportunities to deepen relationships by involving and working with Deliveroo's Marketing, Operations, and Product teams.
What we're looking for
- Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment.
- The ability to manage large datasets and translate them into clear, applicable insights that drive business decisions.
- Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders.
- A proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced setting.
- A team player who can work across functions to deliver complex, multi-layered projects.
Your team
National Accounts team (Commercial, UKI)
Our Commercial team sits at the centre of Deliveroo's marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide.
Benefits
- Make a visible impact every day: your work directly improves experiences for customers, partners and riders.
- Learn fast in an entrepreneurial environment: work close to the market with autonomy, pace and real responsibility.
- Build a career, not just a role: stretch yourself, develop new skills and grow as the business evolves.
- Deliver together in an inclusive culture: collaborative, values-driven teams that support how you work best.
How to get hired
- 1Our interview typically includes 3-4 stages.
Apply
About Deliveroo
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt.
Mission
Transform the way people shop and eat
Key facts
- Deliveroo is now part of DoorDash
- Operates a three-sided marketplace
What they value
- Impact
- Innovation
- Growth
- Inclusion
- Collaboration