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Senior International Payroll Analyst
Contract type
Ongoing
Work mode
Remote · Ireland
Experience
Senior · 6+ years
Job description
Senior International Payroll Analyst, EMEA Payroll at Twilio, leading payroll operations across the EMEA region and ensuring accurate, timely, and compliant payroll delivery across multiple countries. The role partners with People, Benefits, Equity, Finance, Accounting, HRIS, Legal, and external payroll providers.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Ireland
- Languages
- English
What you'll do
- Oversee the payroll processing and management of assigned payrolls
- Manage ad hoc projects related to payroll and benefits for our international entities
- After necessary training, support the international payroll processing for multiple countries
- Receive the local international payroll news related to potential housing allowance, income tax withholding calculations, miscellaneous payroll inquiries
- Effectively collaborate with the payroll vendor to ensure that all pay impacting transactions are collected, processed and reported timely and accurately
- Assist the Accounting Team with payroll journal and accrual preparations and the reconciliations of payroll general ledger balances
- Maintain relationships with key stakeholders and provide support and input when required
- Identify and improve payroll processes
- Deliver excellent Employee experience in relation to payroll onboarding, ad-hoc queries and annual tax reporting process
- Adhere to all legal and internal deadlines
- Understand employment tax requirements relating to compensation and benefits, including equity
- Oversee the tax reviewer/payroll auditor requests and payroll inquiries
- Solve parafiscales and social benefits inquires from local jurisdictions
- Oversee the annual income tax filing process where applicable
- Help improve payroll-related documentation and procedures
What we're looking for
- 6+ years of experience managing payroll processing internationally with working experience in accounting
- Experience with processing equity transactions
- Bachelor's degree in Finance or another relevant field
- High attention to detail
- Discipline and ability to meet tight deadlines, and prioritize competing workloads
- Excellent written, and verbal communication skills in English
- Very strong analytical and problem-solving skills while keeping customer experience top of mind
- Experience in Workday and with outside payroll providers
Nice to have
- Customer service focus with the ability and sound judgment to handle highly sensitive information
- Process improvement mindset: have a passion for reengineering payroll processes in implementing a first-class payroll service
- Strong interest in applying emerging technologies—such as AI, to re-engineer payroll workflows, eliminate manual touchpoints, and unlock value-added insights for workforce planning
- Deep understanding of EMEA labor laws, tax regulations, and statutory filings
- Familiarity with European Works Councils and trade union agreements
- Experience maintaining strict internal controls and auditing payroll processes
- Advanced Excel skills for complex data reconciliation and reporting
- Track record of implementing new payroll systems or transitioning vendors
Your team
Global Payroll team
The Global Payroll team is seeking an experienced, self-motivated, and systems-savvy Senior Payroll Analyst, EMEA Payroll to lead payroll operations across the EMEA region.
Apply
About Twilio
Shaping the future of communications
Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide to craft personalized customer experiences. It is a remote-first company with a strong culture of connection and global inclusion.
Key facts
- Communications technology
- Remote-first company
- Delivers solutions to hundreds of thousands of businesses
- Empowers millions of developers worldwide
- May ask employees to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings
- Uses AI to help make its hiring process efficient, with every hiring decision made by real Twilions
What they value
- Twilio Magic