Senior Full Stack Developer - Deepdesk
Level inferred from job title
Job description
Backend developer role at Deepdesk (part of AnywhereNow) building AI assistants and virtual agents for enterprise contact centres. The role centres on backend development in Python or Go and cloud infrastructure, with some front-end work.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Netherlands
- Languages
- English
What you'll do
- Build and maintain backend services and APIs in Python and Go, with background processing for heavy work.
- Keep our databases fast and reliable.
- Run and improve our infrastructure on Google Cloud: Kubernetes, infrastructure as code and CI/CD pipelines.
- Build and run the real-time voice agent services: speech to text, language model and text to speech, with low latency, in Python and Go.
- Help deploy and run the machine learning services behind our recommendations.
- Design and provide complete and accurate end-to-end metrics.
- Write and review well-tested, clean and maintainable code.
- Follow software engineering best practices while staying pragmatic and avoiding over-engineering.
- Contribute to front-end features in TypeScript and React when needed.
What we're looking for
- Strong professional experience building backend services in Python or Go.
- Solid knowledge of relational databases, in particular PostgreSQL.
- Hands-on experience with containers, Kubernetes, infrastructure as code and CI/CD.
- Working knowledge of TypeScript and React, enough to build and fix front-end features.
- A disciplined approach to testing, code review, maintainability and delivery.
- Comfort working with autonomy and taking full ownership in a fast-moving environment.
- Interest in voice and real-time systems, and willingness to also work in the other language.
Nice to have
- In Python, Django or FastAPI is a plus.
- Google Cloud is a plus.
- Experience with Celery, ClickHouse, Elasticsearch, serving machine learning models, or real-time audio.
Your team
engineering team
A small engineering team.
Benefits
- Based in the Netherlands, with flexibility over how you organise your time.
- A small team working with major enterprise clients.
- Start-up culture combined with enterprise demands and production scale.
- Full autonomy and full ownership of your work.
- High standards, trust and plenty of humour.
- The opportunity to shape real-time AI experiences used in enterprise contact centres.
- Full-time (40 hours), permanent contract.
Apply
About Deepdesk
Augmented Intelligence for the enterprise
Deepdesk, part of AnywhereNow, powers AI Assistants and Virtual Agents for enterprise contact centres, helping brands such as Achmea, Vodafone and DHL boost productivity today while scaling for the future of customer experience. As part of AnywhereNow, a global leader in customer experience technology with 220 colleagues worldwide, we combine the agility of a scale-up with the strength of an established enterprise provider.
Key facts
- 220 colleagues worldwide
- Part of AnywhereNow, a global leader in customer experience technology with 220 colleagues worldwide
- Building AI Assistants and Virtual Agents for enterprise contact centres
- Uses machine learning to provide agents with real-time recommendations and autocomplete suggestions
- Offers fully virtual assistants that can take care of repetitive tasks
- Building voice agents that talk with customers in real time
Partners & customers
What they value
- High standards
- Trust
- Plenty of humour
- Full autonomy and full ownership