Senior Fraud Risk Manager
Level inferred from job title
Job description
Senior Fraud Risk Manager at Monzo, leading the global Fraud & Disputes Risk team and fraud strategy across UK and EU banks. The role combines people leadership, fraud control design, and cross-functional work with Product, Engineering, Data, and Operations.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid
- Pay
- GBP 108,700 – 140,000 / year
What you'll do
- Help lead the fast-growing global Fraud & Disputes Risk team and work alongside leaders across cross-functional Fraud Squads
- Build relationships with Product, Engineering, Data, and Operations teams to design fraud controls, investigation processes, and reporting
- Champion a positive team culture and keep key fraud initiatives on track
- Join squad leadership to turn the fraud vision into practical roadmaps for UK and EU Banks, balancing protection controls with customer experience
- Act as fraud SME on fraud typologies and prevention tools, overseeing end-to-end design and rollout of controls
- Embed data and threat monitoring to catch new fraud trends early and turn insights into control improvements
- Partner closely with Product, Engineering, and Ops to keep initiatives aligned and moving forward
- Coach, mentor, and grow a fraud risk team while supporting personal and professional development
What we're looking for
- Strong experience leading fraud strategy and risk teams, ideally in a fast-moving, regulated environment
- Know UK & EU fraud regulations inside out
- Skilled at building tech-driven fraud strategies that scale across operations
- Proven track record of delivering end-to-end projects and large-scale change programs
- Stay plugged into industry trends and can quickly respond to new fraud risks
- Excel at balancing fraud risk with business goals and collaborating to ship new products safely
- Supportive coach who loves developing high-performing teams
- Empathetic communicator who aligns messaging with core values
- Data-driven, comfortable self-serving data, and love using tech to solve problems
- Hold a relevant industry qualification (such as ICA, Cifas, ACAMS, or CFE)
Your team
Financial Crime & Fraud Collective
At the heart of building trust and keeping the community safe while helping Monzo grow; the role leads the global Fraud & Disputes Risk team.
Benefits
Set up to work from home; all employees are given Macbooks and fully remote workers get extra support for their work-from-home setup
- £108,700 - £140,000 + Incentive Awards tied to your performance
- Equity
- Flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team
- £1,000 learning budget each year to use on books, training courses and conferences
- Plus lots more
How to get hired
- 130 min call with the recruiter
- 230 min hiring manager call
- 32 hours of technical and leadership principle interviews
Apply
Direct apply at Monzo
Opens the job posting at Monzo
About Monzo
We're on a mission to make money work for everyone.
Monzo started as a prepaid card and has grown its product offering over the last 10 years in the UK, offering personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK. UK customers can also save, invest and combine their pensions with Monzo. Known for hot coral cards, a get-paid-early feature, financial education on social media and award winning customer service.
Mission
Make money work for everyone.
Key facts
- Banking
- Started as a prepaid card
- Product offering has grown a lot in the last 10 years in the UK
- Offers personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK
- UK customers can save, invest and combine their pensions with Monzo
- Known for hot coral cards and a get-paid-early feature
- Award winning customer service
What they value
- Solve problems and change lives
- Building trust and keeping our community safe
- Diversity and inclusion