FG
(Senior) Forward Deployed Engineer (m/w/d)
Contract type
Ongoing
Work mode
Remote · Germany, Europe
Experience
Mid-level · 3+ years
Job description
As a Customer Engineer you work at the interface between the product and customers' environments, taking technical responsibility for enterprise onboardings from the first architecture conversation to a stable rollout.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Germany, Europe
- Languages
- German – C1, English – fluent
What you'll do
- Own the technical side of enterprise onboardings end to end, from the first architecture conversation to a stable broad rollout.
- Design and deliver identity and authentication (OIDC, Entra ID, Frontline Identity), SCIM provisioning, REST APIs and connections to HR and operational systems.
- Guide and enable customer IT, their partners and external development partners toward a solution that can run without you.
- Build a first version where building is the fastest path, then hand it over cleanly with documentation and handover meetings.
- Shape how agents, tool access via MCP and agent-to-agent scenarios land in real enterprise environments, including auth and data boundaries.
- Align requirements with project management, IT, security, business units and works councils, decide technical questions and feed gaps back to product and engineering.
- Travel regularly to customers, roughly 10 to 30 percent of your time.
What we're looking for
- Around 3 to 5 years or more in IT or tech consulting, customer engineering, forward deployed engineering, solutions engineering or SaaS implementation, with real enterprise experience.
- Hands-on experience with enterprise integration and identity: SSO and authentication (OIDC, OAuth, Entra ID or similar) and REST APIs delivered in real enterprise IT landscapes.
- Technical responsibility at the customer in enterprise projects, making technical decisions together with IT, security and business units rather than only coordinating.
- Real technical depth without writing product code full time: reading code, reviewing a design, debugging an integration and building a working prototype.
- German at C1 level or higher and fluent English.
Nice to have
- Experience with SCIM provisioning and connections to HR or workforce systems such as SAP SuccessFactors, Workday or UKG.
- A well-founded, current view of where agentic AI is heading: MCP, A2A, EMA and the authentication questions underneath.
- Prior experience as a Customer Engineer or Forward Deployed Engineer at a product company rather than only in classic consulting.
- Workflow automation tools (n8n or similar), routine with logs, metrics and dashboards, or experience with co-determination and data protection in enterprise settings.
Benefits
Remote-first working with flexibility to work from home, plus occasional team events, workshops or meetings in the Berlin or Stuttgart offices.
- Flip covers the cost of an E-Gym Wellpass membership and offers Job-Rad leasing.
- Highly motivated and engaged people in a relaxed working atmosphere.
- Actively shape Flip AI and grow with the rapid growth process of a young tech company.
- Regular team events and Culture Days.
- You can also work from elsewhere in Europe; workation can be discussed in the interview.
Apply
Direct apply at Flip GmbH
Opens the job posting at Flip GmbH
About Flip GmbH
Empower every employee.
Flip AI is the #1 Frontline Agentic Operating System (OS) for building, automating and orchestrating frontline use cases on a foundation of secure identity, communication and strong UX.
Mission
Connect every employee to everything they need in one touch.
Key facts
- More than 1,000 brands trust Flip AI.
- Over two million people worldwide use the platform.
- In August 2026 Notion Capital and HV Capital invested over 25 million US dollars in a new round, bringing the total to more than 85 million US dollars.
Partners & customers
BoschREWEFORVIA HELLAGreifNotion CapitalHV Capital
What they value
- Empower every employee.
- Connect every employee to everything they need in one touch.