Senior Director of Product - P2P Marketplace & Platform
Level inferred from job title
Job description
Senior product leader to set the vision, roadmap and go-to-market for a peer-to-peer digital asset marketplace in Asia-Pacific, built as a shared platform serving multiple Payward products. The role owns merchant network, liquidity, marketplace economics and core P2P capabilities from launch through operating performance.
At a glance
- Work mode
- Remote
What you'll do
- Set the P2P vision, business objectives and roadmap; prioritize markets, customer segments and payment methods based on demand, competitive conditions, economics and regulatory requirements
- Develop the merchant acquisition, onboarding, incentives and retention strategy; work with commercial and local teams to build dependable liquidity, competitive pricing and coverage across relevant payment methods
- Define fee structures and incentive programs; set commercial targets and improve revenue, transaction costs and contribution margin with finance and commercial partners
- Lead product development across matching, escrow, order management, payment confirmation, transaction limits, merchant controls and dispute handling
- Build reusable capabilities and integration requirements that allow multiple Payward products to offer P2P; make the platform straightforward to integrate, operate and extend into new markets
- Define transaction workflows, exception handling and acceptance criteria; bring customer research and marketplace expertise into interface decisions and use transaction data to identify friction and improve completion
- Partner with risk, compliance, legal and operations to build merchant verification, fraud prevention, dispute resolution and appeals into the product from the outset
- Lead cross-functional launch planning and establish the processes needed to run each market; track liquidity, order completion, time to trade, repeat usage, dispute rates, fraud losses and platform reliability
- Align senior stakeholders around priorities and tradeoffs, work closely with engineering on system capabilities, and develop product talent as the platform scales; apply proven P2P playbooks and move quickly from decisions to live transactions
What we're looking for
- A demonstrated record of launching and scaling a crypto P2P marketplace in APAC, ideally including a launch from zero
- Senior product leadership experience with responsibility for strategy, roadmaps and measurable commercial outcomes
- Deep understanding of merchant operations, two-sided liquidity, pricing, incentives and the economics of P2P trading
- Practical knowledge of APAC payment methods, local banking and wallet ecosystems, and how customer behavior differs across markets
- Experience building shared platform capabilities used by multiple products, channels or external partners
- Strong judgment about fraud, payment verification, transaction disputes and the operational realities of running a financial marketplace
- Technical fluency across APIs, transaction lifecycles, payment integrations and reliable financial systems
- The ability to influence senior stakeholders and lead through partnerships with engineering, interface product teams, operations, risk and commercial teams
Nice to have
- Experience expanding P2P across several APAC markets
- Experience with stablecoins and local fiat on/off-ramps
- Experience building and leading product teams
- Fluency in one or more APAC languages
Your team
Payward's Payments & Blockchain team
Builds the capabilities that move money into and out of its products, connecting banking partners, payment providers and local rails for millions of users.
How to get hired
- 1We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process
Apply
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About Kraken
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry. Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system.
Mission
Built to advance an open, global financial system.
Key facts
- Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks
- Has spent the last 15 years building a globally accessible financial infrastructure platform
- Payward Services provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities
What they value
- We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job
- We celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table