Senior Design Researcher - User Science
Level inferred from job title
Job description
Senior Design Researcher in Canonical's Design Team, sitting in the newly formed User Science team, responsible for conducting user research and integrating user needs into product development and decision-making. The role is based remotely in the EMEA region and reports to the User Science Manager.
At a glance
- Work mode
- Remote · EMEA region
What you'll do
- Conducting user research: Developing user insights in diverse formats, identifying and championing user needs across product areas.
- Sharing findings concisely and skillfully: Supporting different teams with well-matched research presentations and clear documentation systems.
- Promoting and shaping a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows.
- Building research scalability and interoperability: Owning research ops infrastructure, making key methodologies more accessible, actionable, and repeatable.
- Fostering a learning culture: Contributing to the evolving definition of User Science through user-centered training, resource development, and outreach.
What we're looking for
- Exceptional academic track record from both high school and university
- Bachelor's or Master's degree in a related field such as Design, Human-Computer Interaction, Engineering or similar, or a compelling narrative about your alternative chosen path.
- Deep research expertise: Proficiency in both qualitative and quantitative user research methodologies, including user interviews, usability testing, A/B testing, surveys, and data analysis. Exceptional depth in either qualitative or quantitative skills.
- Strong technical curiosity: An alignment with and interest in open-source culture and the ability to engage deeply with technical subjects and stakeholders.
- Proficiency in visual design and/or information design: Capability to translate complex data or ideas into strong, convincing visuals, ensuring that insights are both accessible and memorable.
- A talent for storytelling and collaboration: Outstanding ability to craft narratives that effectively explain research findings and resonate with diverse audiences.
- A knack for turning chaos into clarity: Meticulous organization and archivist skills, with the ability to transform scattered findings or disparate processes into cohesive, structured knowledge systems.
- Portfolio: A robust portfolio showcasing a range of user research and/or design projects that highlight the ability to derive actionable insights from research and directly influence 1) product design and strategy or 2) organizational change.
Your team
User Science team, Design Team
User Science is an evolving design discipline at Canonical; the newly formed User Science team aims to expand beyond traditional models of UX research, integrating user needs end-to-end in development processes and quality standards across the company.
Benefits
- Fully remote working environment - we've been working remotely since 2004!
- Personal learning and development budget of 2,000USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at 'sprints'
- Priority Pass for travel and travel upgrades for long haul company events
Apply
About Canonical
A leading provider of open source software and operating systems
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles.
Key facts
- 1200+ colleagues
- 2004
- open source software and operating systems
- Publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud
- Remote-first company since its inception in 2004
- Founder led, profitable and growing
- 1200+ colleagues in 75+ countries
- Teams meet two to four times yearly in person