Senior Data Engineer - Real time analytics

Contract type
Ongoing
Work mode
Remote
Experience
Senior · 5+ years

Job description

Senior Data Engineer on Aircall's Analytics & Data Platform team, responsible for designing and delivering scalable, low-latency streaming data solutions and analytics for the product.

At a glance

Work mode
Remote

What you'll do

  • Have key responsibilities within the requirements analysis, scalable & low latency streaming platform solution design, architecture, and end-to-end delivery of key modules in order to provide near real-time data solutions for our product
  • Analyze and translate business needs into data model & optimize for big data
  • Identify slow queries and optimize for better performance
  • Write clean scalable code using Scala / python / SQL and test and deploy applications and systems
  • Solve our most challenging data problems, in near real-time, utilizing optimal data architectures, frameworks, query techniques, sourcing from structured and unstructured data sources
  • Be part of an engineering organization delivering high quality, secure, and scalable solutions to Aircall clients
  • Involvement in product and platform performance optimization and live site monitoring
  • Mentor team members through giving and receiving actionable feedback

What we're looking for

  • A Bachelor's degree in a technical field (eg. computer science or mathematics)
  • 3+ years experience with near real-time analytics
  • 5+ years experience with a modern programming language such as Scala, Python, Go, Typescript
  • Experience of designing complex data processing pipeline
  • Experience of data modeling (star schema, dimensional modeling etc) in AWS redshift
  • Experience of query optimisation
  • Shipping and maintaining code in production
  • You like sharing your ideas, and you're open-minded

Nice to have

  • Experience of kafka is a plus

Your team

Analytics & Data Platform team

Team managing the analytics and event platform stack, building features for over 22,000 customers across the globe.

Benefits

  • Key moment to join Aircall in term of growth and opportunities
  • Our people matter, work-life balance is important at Aircall
  • Fast-learning environment, entrepreneurial and strong team spirit
  • 45+ Nationalities: cosmopolite & multi-cultural mindset
  • Competitive salary package & benefits (health coverage, lunch, commute, sports)

Apply

About Aircall

AI-powered customer communications platform

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. Its AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance.

Mission

Redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Key facts

  • Paris, France
  • Customer communications software
  • Used by 22,000+ companies worldwide
  • Headquartered in Paris, with North American HQ in Seattle
  • Teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City
  • 45+ nationalities
  • Backed by world-class investors

What they value

  • Customer-obsessed
  • Data-driven
  • Ownership
  • Continuous learning
  • Thoughtful speed
  • Diversity, equity and inclusion