Senior Content Manager
Level inferred from job title
Job description
Senior Content Manager at Phrase, sitting at the centre of a new Content Working Group to own content strategy and planning across the full marketing funnel. The role involves writing, commissioning and editing content, coordinating a design studio, and applying an AI-assisted content model.
At a glance
- Work mode
- Remote · United Kingdom
What you'll do
- Own the content strategy across the full marketing funnel, working within the Content Working Group to shape quarterly plans, balance priorities and ensure every asset has a clear audience, purpose and measurable goal
- Develop and maintain the content calendar to keep a consistent, strategically aligned publishing rhythm across channels and funnel stages
- Write, commission and edit content across formats: blog posts, reports, video scripts, campaign narratives, case studies, ebooks, email sequences
- Commission and manage specialist contributors and agencies for high-value pieces (original research, designed reports, narrative campaigns)
- Apply the editorial approach: content built on original insight, sharp storytelling and distinctive points of view, and champion this standard across the team
- Compile and present content strategy and plans to the Content Working Group, senior leadership or cross-functional stakeholders
- Coordinate the design studio: plan and prioritise the workload of two designers supporting content production, campaigns, reports and communications
- Apply Phrase's three-tier content model (Gold, Silver, Bronze), using AI tools where they accelerate production and protecting space for original, human-led thinking
- Fly the flag for content, pushing for great work and motivating the people around you
- Track what's working with support from Marketing Operations, using data and analytics to inform what to create next and demonstrate content's influence on pipeline and business outcomes
- Manage the content budget, allocating resources across writing, design and production
What we're looking for
- 6-10 years in content marketing, editorial or content strategy, with meaningful experience in B2B technology or SaaS
- A strong portfolio that shows range: editorial flair, strategic thinking and the ability to shift between a thought leadership piece, a technically grounded blog post and a campaign narrative
- Sharp editorial judgement, with the skill and tact to close the gap between good enough and better
- Experience managing writers, freelancers or agencies, with a track record of getting strong work out of the people you brief
- Confidence with AI content tools; fluency, not just familiarity
- A working knowledge of SEO and genuine curiosity about how AI search is reshaping content discoverability
- Comfortable with analytics platforms (e.g. Google Analytics, Semrush) and able to draw insight from performance data
- Excellent project management instincts; able to juggle multiple workstreams, keep deadlines honest and stay calm when priorities shift
- The ability to coordinate creative resources, keep projects on track and manage competing priorities without losing composure
- Energy and momentum that brings energy to the teams you work with
Nice to have
- Experience in localization, language technology or translation
- A background in journalism, editorial or publishing
- Familiarity with video content production, from scripting to briefing agencies
- Experience with HubSpot, WordPress or similar platforms
Your team
Content Working Group
Brings together demand generation, SEO and AI search, paid media, marketing ops, localization and creative under one strategic umbrella
Benefits
A culture full of trust, support and loyalty, where respectful and open feedback is valued, and diversity is fully embraced
- Work experience in a successful and growing global SaaS company
- Be part of an international team in Europe, APAC, and the Americas
- Expert colleagues in their field who are determined to build the best localization platform on the market
- An agile work environment, where it is encouraged to take smart risks
- A positive, open-minded, and innovative atmosphere
- Support in your professional development and personal career goals
- 4 Company holidays additional to your regular holidays (1 day per quarter where the entire company is off)
- A Christmas break without use of your vacation allocation
- Your birthday is off
- 2 Giveback days for the local community, volunteering and/or charity events and activities
- Professional and extensive onboarding
- Learning & development through Phrase learning and a dedicated Claude Enterprise user license
- Additional local benefits depending on the entity you're hired at
Apply
About Phrase
The world's leading Language Intelligence Platform
Phrase gives enterprises the intelligence to automate workflows, the freedom to connect their own tools and engines, and the control to govern global content at scale.
Mission
Opening the door to global business by giving everybody access to the content they need in the language they speak
Key facts
- Language technology / localization SaaS
- AI company with an in-house AI Research team
- International team in Europe, APAC, and the Americas
- Three-tier content model (Gold, Silver, Bronze) for content production
- Committed to equal pay for equal work and work of equal value between women and men
What they value
- Trust
- Support
- Loyalty
- Respectful and open feedback
- Diversity
- Agile working
- Smart risks
