Senior Client Partner
Job description
A Senior Client Partner leads a team of account managers and owns the growth and performance of strategic brand portfolios in Paris Inner Ouest, reporting to the Regional Director of Paris. The role combines strategic partner leadership, regional ownership, and organisation building within the Commercial team.
At a glance
- Work mode
- Remote · Paris, France
- Languages
- English
What you'll do
- Own the end-to-end growth of brand portfolios within your Paris Inner cluster
- Ensure 5★ account management standards across the team, with clear portfolio sizing
- Build and maintain relationships with senior and C-level stakeholders
- Lead contract negotiations, renewals, and upsell strategies
- Create and execute joint business plans addressing partner growth, profitability, and operational performance
- Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market trends
- Responsible for a commercial initiative for Paris: engage team, drive performance and proactively adjust structure, focus, or processes
- Own a zone cluster, defining and executing the strategy to win
- Translate Paris-wide and national priorities into clear, actionable regional strategies
- Improve Client Value Proposition (CVP) across the territory in collaboration with other commercial departments
- Lead and develop a team of up to 10 AMs / SAMs, either directly or through mid-management
- Coach and mentor high-potential talent, building a strong internal succession pipeline
- Partner closely with Operations, Marketing, Product, Strategy, and Finance
- Represent your portfolio and organisation in Paris and France leadership forums
- Influence roadmap and prioritisation through structured partner and market feedback
What we're looking for
- 10+ years in commercial, client partnership, or account management roles
- Proven experience managing complex, strategic brand portfolios
- Demonstrated success leading multi-layered teams in fast-paced environments
- Strong commercial and financial acumen (P&L understanding)
- Excellent negotiation and stakeholder management skills
- Ability to design and scale organisations and coverage models
- Data-driven, structured, and execution-focused
- Senior, credible, and resilient leader
- High ownership mindset with a bias for action
- Comfortable navigating ambiguity and driving change
- Passionate about people development and raising standards
Nice to have
- Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred
Your team
Commercial team
Reports to the Regional Director of Paris; leads a team of Account Management Lead, Senior Account Manager and Account Manager.
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About Deliveroo
Building the leading local commerce platform
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Deliveroo, part of the DoorDash group, is building the leading local commerce platform, connecting consumers, merchants, and couriers in real time.
Key facts
- Deliveroo is now part of DoorDash
- Paris is one of Deliveroo's most strategic and complex markets globally
- Moving towards a 2026 ambition
What they value
- We move fast
- We value ownership
- We believe that strong teams build great outcomes
- Diversity and inclusion