Senior Business Value Engineer | UK | Remote

Contract type
Ongoing
Work mode
Remote
Experience
Mid-level · 3+ years

Job description

Business Value Engineer at Grafana Labs, responsible for defining, articulating and quantifying business value across the company's products and services. The role combines ROI/TCO modelling, customer storytelling and go-to-market enablement.

At a glance

Employment
Full-time · Employee (employment agreement)
Work mode
Remote
Pay
GBP 130,000 – 155,000 / year

What you'll do

  • Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling
  • Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges
  • Enable pre/post sales teams through training, content development and support; ensuring our sales organization is equipped to showcase Grafana's value with customers
  • Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging
  • Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services

What we're looking for

  • Possess a growth mindset, willing to learn new technologies and adapt quickly
  • 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses
  • Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences
  • Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on Grafana's value propositions

Nice to have

  • 3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki
  • Familiarity with the Open Source landscape and community

Your team

Business Value Engineering

A high-impact function focused on defining, articulating, and quantifying business value across Grafana Labs' products and services

Benefits

  • 100% Remote, Global Culture
  • Scaling Organization
  • Transparent Communication
  • Innovation-Driven
  • Open Source Roots
  • Empowered Teams
  • Career Growth Pathways
  • Approachable Leadership
  • Passionate People
  • In-Person onboarding
  • 30 days annual leave per annum, with 3 days reserved for Grafana Shutdown Days
  • Restricted Stock Units (RSUs)

Apply

Direct apply at Grafana Labs

Opens the job posting at Grafana Labs

About Grafana Labs

The company behind Grafana Cloud, the fully managed observability platform

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions.

Key facts

  • Observability / software
  • 100% remote company with team members across 40+ countries
  • Trusted by more than 10,000 organizations
  • Backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital
  • Built on open source and open standards

Partners & customers

AnthropicBloombergNVIDIAMicrosoftSalesforce

What they value

  • Transparency
  • Autonomy
  • Trust
  • Collaboration
  • High trust, low ego culture that values outcomes over optics