T
Security Engineer, Incident Response
Contract type
Ongoing
Work mode
Remote · Ireland
Experience
Mid-level · 3+ years
Job description
Security Engineer on Twilio's Security Incident Response Team (SIRT), leading the technical response to security events and incidents across Twilio's global infrastructure, services and applications. The role focuses on triage, containment, remediation, post-incident betterments and automation of security response processes.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Ireland
What you'll do
- Lead and support the response to all security events and incidents across Twilio's complex global infrastructure, services and applications.
- Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
- Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
- Work to improve Twilio's security and reliability posture by driving identified betterments from security events and incidents.
- Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.
- Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
- Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team's work.
- Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale.
What we're looking for
- Proven experience: 3+ years of security incident response in a production-cloud environment
- Subject-matter expert on security issues and technologies
- Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections
- Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment
- Experience working across a technology stack on difficult security challenges and initiatives
- Experience with SIEM platforms and the ability to extend their functionality
- Experience with SOAR tools and automating manual security processes
- Experience in either AWS, GCP, or other large cloud platform
- Excellent written and verbal communication skills
- Ability to influence and build effective working relationships with every level of the organization.
Nice to have
- AI Model Security & Posture Management: Support Implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning
- AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data
- Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code.
- Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks.
Your team
Security Incident Response Team (SIRT)
A team of deeply technical Security Engineers that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
- And much more (offerings vary by location)
Apply
About Twilio
Shaping the future of communications
Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide to craft personalized customer experiences. It is a remote-first company with a strong culture of connection and global inclusion.
Key facts
- Communications / cloud communications
- Remote-first work
- Strong culture of connection and global inclusion
- Uses Artificial Intelligence (AI) to help make hiring efficient, but every hiring decision is made by real Twilions
- May ask employees to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings
What they value
- Twilio Magic