AP
SAP Senior Consultant Customer Service (CS)
Amstad Personal
Contract type
Ongoing
Work mode
Remote · Zürich
Experience
Mid-level · 4+ years
Job description
An experienced SAP Senior Consultant specializing in Customer Service (CS) is sought to design, implement and support SAP CS service and repair processes for an industrial client.
At a glance
- Work mode
- Remote · Zürich
- Languages
- German – very good, English – very good
What you'll do
- Take responsibility for the design, implementation and support of SAP Customer Service (CS).
- Analyze the requirements of the business departments and develop and technically implement suitable solutions.
- Configure and optimize the relevant SAP functionalities.
- Accompany projects across the entire lifecycle, from requirements gathering through testing to rollout and user training.
- Integrate SAP CS into adjacent modules such as SD, MM, PP and FI/CO.
- Analyze errors, find sustainable solutions and ensure service and repair processes run smoothly in the system.
- Create technical documentation, functional specifications and test concepts.
What we're looking for
- At least four to five years of practical experience implementing and supporting SAP Customer Service (CS).
- Mastery of configuring the relevant functionalities, especially in pricing, billing, shipping and customer service.
- Experience integrating with other SAP modules.
- Experience with SAP S/4HANA and Fiori is required.
- Very good German and English skills, with confident written and spoken communication especially in English.
- Analytical and structured working style, keeping an overview even with complex requirements.
- Enjoy exchanging with different departments and mediating between technical possibilities and business needs.
- Work independently while also valuing teamwork.
- Strong communication skills, a pronounced solution orientation and willingness to develop in a dynamic environment.
Benefits
- An international working environment.
- A varied role with a lot of personal responsibility.
- A motivated team that values mutual respect and good collaboration.
- Attractive employment conditions and interesting development opportunities.