NC
RN, Triage
Contract type
Part-time
Work mode
Remote
Experience
Mid-level · 2+ years
Job description
A Triage Registered Nurse role at NorthLakes Community Clinic providing phone triage and health advice to patients using evidence-based protocols, and processing prescription refill requests.
At a glance
- Work mode
- Remote
What you'll do
- Performs nursing assessment and triage, following clinical guidelines, protocols and policies related to direct patient care
- Complete refill requests for non-controlled substances per NLCC protocol and guidelines
- Complete refill requests for controlled substances under direction and approval from prescribing provider
- Promote timely access to appropriate care to reduce emergency room utilization and hospital readmissions
- Connect with patients for ED and hospitalization follow-up
- Provide medication reconciliation
- Connect patients to relevant community resources to enhance patient health and well-being, increase patient satisfaction, and reduce health care cost
- Facilitate patient access to appropriate medical and specialty providers
- Educate patient and family/caregiver(s) about relevant community resources
- Attend Care Coordinator training courses/webinars and meetings and provide feedback for the improvement of the Care Coordination Program
- Participate in quality improvement efforts including outreach, utilizing dashboards, tracking tools and providing quality reporting data monthly
- Document in the Electronic Health Record
What we're looking for
- Associates or Bachelor's degree in Nursing
- Two+ years related experience and/or training
- Excellent communication, education, and counseling skills
- Current license as a Registered Nurse in the State of WI
- Candidates must reside within NorthLakes' service area at the time of hire and maintain residency throughout employment
Nice to have
- Local knowledge about connections to community health care and social welfare resources is desirable
- Experience with electronic health records and triaging patient preferred
Benefits
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
- Medical and dental insurance
- Employer paid group term life and disability
- Employer contribution toward Health Savings Account
- Flexible Spending Accounts
- Paid Time Off (PTO), Paid Holidays and Paid Leave Bank
- 403(b) with a 4% employer match
- Vision Insurance
- Supplemental Life, AD&D and Disability
- Tuition reimbursement
- Health and Wellness reimbursement program
- Partner of HRSA/NHSC loan repayment program
How to get hired
- 1All offers of employment are contingent upon successful completion of a criminal background check and references
Apply
About NorthLakes Community Clinic
Caring for our community starts with you. Join a team that believes everyone deserves care.
Mission
To respond to the healthcare needs of our communities with an integrated array of quality services and actively remove barriers to wellness.
Key facts
- Partner of HRSA/NHSC loan repayment program
What they value
- Mission Driven
- Customer Service
- Quality
- Creativity
- Integrity
- Teamwork
- Self-Development
- Job Knowledge