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Risk & Compliance Specialist - Paiement

Dotworld
Contract type
Ongoing
Work mode
Remote · Europe
Experience
Senior · 5+ years

Job description

Own the payment risk and compliance standard across all of DotWorld's SaaS products and markets, covering fraud prevention, chargebacks and card scheme compliance.

At a glance

Employment
Full-time · Employee or contractor
Work mode
Remote · Europe
Languages
French – fluent, English – B2

What you'll do

  • Own the anti-fraud tools and rules of each PSP
  • Adapt fraud rules to each product, market and customer type
  • Fight free-trial and subscription fraud, including friendly fraud
  • Define the 3DS strategy per market, balancing conversion impact
  • Run the chargeback prevention and alert chain and its deflection rate per MID
  • Handle PayPal disputes and their thresholds per country
  • Analyse dispute causes and get their root cause fixed
  • Keep every MID under Visa, Mastercard and PayPal programme thresholds
  • Enforce scheme rules: retries, descriptors, CIT and MIT flagging
  • Represent DotWorld with PSP risk teams on account reviews and reserves
  • Define the EU and US checkout standard with legal and verify compliance before each launch
  • Build the risk standard for each new MID or market and give risk sign-off
  • Monitor scheme rules and subscription laws in covered markets
  • Maintain the risk dashboard and alert-triggered playbooks
  • Propose reasoned solutions for arbitration and drive their implementation
  • Build and monitor AI agents to automate domain monitoring routines

What we're looking for

  • Ideally 5 years of payment risk experience
  • Experience at an e-commerce or subscription SaaS merchant, PSP, fintech or scheme
  • Hands-on practice of the US market: scheme rules, chargebacks, state auto-renewal laws
  • Experience with PayPal disputes and risk
  • Mastery of Visa and Mastercard monitoring programmes
  • Configuring anti-fraud rules on PSP tools
  • Knowledge of fraud specifics between Europe and the US
  • Analytical mindset, comfortable with data, reporting and PSP native reports
  • Strong autonomy and ownership, able to defend decisions
  • Ability to prioritise and decide quickly under tight deadlines
  • Documentary rigour: procedures, change log, PSP files
  • Cost-killing mindset, always seeking the most efficient solution at fair cost
  • Fluent French, the main working language
  • English at least B2, assessed during the recruitment process

Nice to have

  • Exposure to LATAM or Asia markets
  • Experience in a scale-up where you must move without a dedicated team
  • Ability or appetite to build and monitor AI agents

Your team

Risk & Payment

Reporting to Head of Payment Grégory EDOIRE, working closely with Head of Partnerships Christopher HAUCK and the Data team; a Payment Operations Specialist International joins in parallel.

Benefits

  • A newly created role where you set the risk standard for a whole portfolio of SaaS
  • A strategic subject at the heart of all product performance
  • An international scope with new markets to secure
  • Work remotely from any European country
  • Coworking budget of 200 euros per month
  • Tailor-made vacation: take the leave you need
  • Flexible hours
  • Work remotely from another time zone for one month
  • Equipment budget for laptop, desk, chair, screen, headset
  • Two seminars per year
  • If hybrid in Lausanne: modern offices, sport access, parking and travel cost contribution

How to get hired

  1. 1Discovery interview with Talent Acquisition Manager Noémie - 30 min
  2. 2Live case study with Head of Payment Grégory and Head of Partnerships Christopher - 1h30
  3. 3Personality test and culture interview with Head of HR & Finance Matteo - 1h
  4. 4One reference check with a former manager

Apply

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About Dotworld

Venture Builder and SaaS Studio

A fully distributed team building subscription SaaS products used worldwide, structured around product universes from HR tools to content management and design creation.

Mission

Design, launch and scale several SaaS products in parallel

Key facts

  • 50+
  • SaaS / Venture Builder
  • More than 50 million visitors per year
  • No fundraising: 100% self-funded growth
  • Profitable from the first year
  • From 1 to 50+ employees in 4 years
  • 90% of the team works remotely

What they value

  • Performance: obsessed with impact
  • Ownership: act like an owner
  • Test, Learn, Scale