N
Registries Specialist
Contract type
Ongoing
Work mode
Remote · UK
Experience
3 years
Job description
A role at NEC Software Solutions focused on shaping the strategy and offering for NEC's clinical registry products and services in the UK, with selected international opportunities. The person researches customer and market needs, develops business cases and partnerships, and manages a small portfolio of named registry customers.
At a glance
- Work mode
- Remote · UK
What you'll do
- Lead research into customer needs, commissioning priorities and competitor offerings; recommend which markets and opportunities NEC should pursue with evidence and trade-offs.
- Develop business cases for new or improved services, including likely demand, costs, pricing options and delivery implications.
- Build relationships with medical societies, clinical registry leads, academic groups, healthcare providers and MedTech organisations; develop partnership proposals.
- Advise customers and colleagues on how registry design, participation and data quality affect clinical audit, outcomes reporting and real-world evidence (RWE).
- Engage external stakeholders such as key opinion leaders, healthcare providers, industry and regulatory agencies to enhance understanding of registries and promote NEC.
- Interact and engage with customers regularly to ensure satisfaction with NEC products and services.
- Serve as an expert for registries across the business, enabling cross-functional teams.
- Work with Sales and Marketing to define who a new service is for, why they would choose it and how to take it to market; contribute registry expertise to demonstrations, bids and proposals.
- Own the relationship with assigned registry customers; agree an account plan covering priorities, measures of success, key stakeholders and upcoming decisions.
- Chair regular account reviews, use evidence such as participating sites, data completeness or use of outcome reports, agree actions and follow up.
- Represent customer priorities during onboarding and when issues arise; coordinate escalations that put an agreed customer outcome or the relationship at risk.
- Identify renewal risks and opportunities to extend the relationship; work with Sales on next steps.
- Provide training and mentorship to team members and stakeholders on registry concepts and best practices.
What we're looking for
- First-hand experience working with clinical registries or national clinical audit, with an understanding of clinical engagement, data collection, governance and how results are used to improve care.
- Experience managing customer or partner relationships and agreeing outcomes with senior stakeholders; credibility with clinicians, registry owners and commissioners.
- Evidence of turning customer feedback and market research into a service recommendation, investment case or partnership proposal; able to assess commercial viability and explain the basis for a decision.
- Solid working knowledge of RWE and the strengths and limitations of registry data; able to explain evidence and health data governance considerations clearly to clinical, technical and commercial audiences.
- Able to manage competing priorities independently and bring colleagues from Product, Sales and Delivery together to follow through on commitments.
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK.
Nice to have
- Hands-on experience designing RWE studies, evaluating clinical outcomes or using registry data for research.
- Experience with healthcare software platforms, public sector tenders, MedTech partnerships or registry programmes outside the UK.
Benefits
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- Free access to LinkedIn Learning with over 15000 courses
Apply
Direct apply at NECSWS
Opens the job posting at NECSWS
About NEC Software Solutions
NEC Software Solutions is part of global tech giant NEC Corporation. Its software helps dispatch ambulances, support families, keep trains on the move, locate missing people and test the hearing of newborn babies. It works with governments, hospitals, police forces, housing providers, local authorities and more.
Key facts
- 3,000+ employees
- Part of global tech giant NEC Corporation
- Works with governments, hospitals, police forces, housing providers and local authorities