VL
Professional Services Manager
VAme Ltd
Contract type
Ongoing
Work mode
Remote
Experience
Junior / entry level · 1+ years
Job description
Professional Services Manager at VAme Ltd responsible for helping clients set up, customize, integrate and migrate to Connecteam based on their business needs. The role combines client-facing implementation work with collaboration across Customer Success, R&D and integration partners.
At a glance
- Work mode
- Remote
- Languages
- English – native-level
What you'll do
- Meet with clients daily to understand their needs and deliver professional services
- Configure Connecteam features based on client workflows and business requirements
- Integrate Connecteam with other platforms and migrate data from existing tools
- Complete client tasks and implementation activities independently
- Build strong relationships with clients and provide tailored solutions
- Manage multiple tasks and priorities in a fast-paced environment
- Collaborate with Customer Success, R&D, and integration partners to resolve issues and ensure smooth implementations
What we're looking for
- At least 1 year of experience working in a SaaS company
- Native-level English proficiency
- Tech-savvy, eager to learn, and comfortable working with new tools and technologies
- Strong communication, problem-solving, and collaboration skills
- Ability to manage multiple tasks and work under pressure
- Customer-focused, proactive, and committed to delivering quality service