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Product Proposition Lead
Contract type
Ongoing
Work mode
Remote
Experience
Lead / principal · Not stated
Level inferred from job title
Job description
The Product Proposition Lead joins the NEC Housing team to define how products are positioned and communicated, bridging Product, Sales, Marketing and Delivery teams. The role develops product propositions, supports launches and creates customer-facing content.
At a glance
- Work mode
- Remote
What you'll do
- Develop and maintain product propositions that clearly articulate customer outcomes, benefits and differentiators.
- Create and manage go-to-market plans for new products, enhancements and strategic initiatives.
- Define product messaging and supporting content for sales, marketing and customer engagement activities.
- Monitor and co-ordinate competitor activity, market trends and regulatory developments to ensure propositions remain relevant and competitive.
- Support the transition of products from development into market launch.
- Lead the planning and coordination of product launches and release handovers.
- Ensure all activities are completed, including internal briefings, sales enablement materials and customer communications.
- Maintain the Product Catalogue, ensuring information is accurate and up to date.
- Act as the main point of contact between Product and Marketing teams.
- Work closely with Marketing on campaigns, webinars, newsletters, website content and marketing collateral.
- Support the creation of media articles, conference presentations, award submissions and other external communications.
- Ensure product messaging is clear and consistent.
- Oversee the production and review of customer communications, including information bulletins and service updates.
- Manage product information within the customer portal, ensuring content remains current and relevant.
- Gather customer feedback and contribute recommendations for future portal improvements.
- Help maximise the portal's value as a customer communication and engagement channel.
- Develop proposition packs for key solution areas.
- Clearly define customer challenges, market drivers and business needs.
- Articulate how products address those challenges and deliver measurable outcomes.
- Identify competitive strengths, market gaps and supporting customer references.
- Maintain a summary of industry policy, regulation etc. which provides updates and insights to support internal stakeholders and customer conversations.
- Work with Product Managers to track and communicate key sector changes.
- Manage the production and publication of customer-facing product roadmaps.
- Manage and review internal product information and key product messaging documents, for example, WYNTK (What You Need To Know) documents.
- Ensure product documentation has an agreed review cycle and monitor updates.
What we're looking for
- Experience of product proposition development, product marketing or go-to-market planning.
- Experience within housing, public sector or software technology markets.
- Ability to translate complex product features into clear customer benefits.
- Strong written and verbal communication skills.
- Experience working across multiple teams and stakeholder groups.
- Understanding of market analysis, competitor assessment and customer insight.
- Experience managing product launches and supporting sales enablement activities.
- Strong organisation and project coordination skills.
- Knowledge of regulatory and policy developments affecting customers.
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK.
Your team
NEC Housing
Market-leading NEC Housing team
Benefits
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/ sell
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A fantastic selection of flexible benefits to suit your individual needs
- An invaluable employee assistance programme which can help in every area of your life
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects.
Apply
Direct apply at NECSWS
Opens the job posting at NECSWS
About NEC Software Solutions
NEC Software Solutions is part of global tech giant NEC Corporation. Its software helps dispatch ambulances, support families, keep trains on the move, locate missing people and test the hearing of newborn babies. It works with governments, hospitals, police forces, housing providers, local authorities and more.
Key facts
- 3,000+ employees
- Software technology
- Part of global tech giant NEC Corporation
- Works with governments, hospitals, police forces, housing providers, local authorities and more