Product Operations Manager
Job description
Product Operations Manager at Legora, owning release planning and readiness for a specific product area and improving how customer feedback and product data reach Product teams. Hands-on individual-contributor role reporting to the Head of Product Operations.
At a glance
- Employment
- Full-time
- Work mode
- Remote · London
What you'll do
- Run release planning and readiness for major launches; keep scope, owners, dependencies, risks, documentation, communications, and rollout decisions clear
- Maintain the company-facing view of the product roadmap and releases, and make sure partner teams have accurate information as plans change
- Build and maintain a reliable product-feedback process; turn requests, support issues, and customer observations into evidence Product teams can prioritise and act on
- Track product and release health after launch using adoption data, operational metrics, and qualitative feedback to flag problems and recommend next steps
- Maintain the product knowledge layer across Notion, documentation as code, and other internal sources of truth; improve the workflows and automation that keep it current
- Use agentic tooling and lightweight code to remove operational friction; build scripts, ship small fixes, and support analysis without waiting for a dedicated Engineering cycle
What we're looking for
- 4+ years of experience in product operations, program management, business operations, consulting, technical program management, or a related role
- Have run complex launches or programs across Product, Engineering, or go-to-market teams
- Bring structure to unclear problems, make ownership explicit, and keep work moving when priorities change
- Communicate clearly with technical and non-technical teams and can influence without formal authority
- Conversant in how software ships: can work in a codebase, understand pull requests, and use agents to ship small fixes or analysis; comfortable working in code either directly or via agents
Nice to have
- Experience with enterprise software, release management, support operations, or product analytics
- Legal experience is not required
Your team
Product Operations
Reports to the Head of Product Operations; works across Product, Engineering, Support, Product Marketing, Engagement, and customer-facing teams in the US and Europe.
Benefits
- Broad ownership of how Legora launches and operates its product
- Direct collaboration with Product, Engineering, and go-to-market leaders across regions
- The chance to build systems that will shape how the company works as it scales
- Competitive compensation, benefits, and participation in Legora's option program
Apply
About Legora
Not built for lawyers, built with them
Legora provides an AI-native workspace that lets legal professionals analyse thousands of documents in minutes and power end-to-end workflows, helping legal teams research, review, draft, and collaborate.
Mission
Redefining how legal work gets done with an AI-native workspace for legal teams
Key facts
- Legal AI software
- 2,100+ customers across 80+ countries
- $200M+ in ARR
- Teams across Europe, North America and APAC
- Expanding through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler
Partners & customers
What they value
- We lean in: ownership over titles, outcomes over intentions
- We fight for excellence: high standards, direct, ego-free feedback
- We grow together: as a team and with our customers
- Mission before ego