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Product Lead, Panel & Recruitment (Remote, EU/UK)

Maze
Contract type
Ongoing
Work mode
100% remote
Experience
Lead / principal · Not stated

Level inferred from job title

Job description

Key details

  • Set the product vision and roadmap for recruitment and participant management across Maze
  • Improve participant quality by building stronger feedback loops, quality signals, filtering, and experiences that reduce confusion for participants
  • Make it easier for customers to recruit the audiences they need across different study types, including more complex enterprise use cases
  • Understand panel performance and identify gaps in participant supply, quality, and fulfillment
  • Partner with Panel Operations to continuously improve the tools, workflows, and handoffs used to fulfill recruitment requests
  • Help evaluate and onboard new panel partners and determine where deeper integrations can improve quality, coverage, or efficiency
  • Develop smarter ways to route studies to the right participant supply based on customer and study needs
  • Stay close to the operational side of recruitment so product decisions are grounded in how participant fulfillment actually happens
  • Partner with Sales, Customer Success, and Research Partners on customer needs, recruitment feasibility, packaging, adoption, and opportunities where recruitment capabilities can unlock deals
  • Define and measure success across participant quality, fulfillment, and the overall recruitment experience
  • Company mission
  • Information not specified

Benefits

  • Information not specified

Requirements & details

  • Experience as a Product Lead, or equivalent, owning complex product areas from strategy through execution
  • Comfortable working on products that span software, operations, and external partners rather than living entirely within a single product surface
  • Can turn messy, cross-functional problems into a clear product vision and an actionable roadmap
  • Comfortable getting close to operational workflows and using what you learn to make better product decisions
  • Strong product judgment and comfortable bringing a clear recommendation to the room, even when there isn't a perfect answer
  • Experienced partnering closely with Engineering and Design while bringing stakeholders from across the business into your product process
  • Think in systems and look for scalable product solutions rather than one-off workarounds
  • Comfortable balancing customer experience, business needs, operational realities, and technical constraints
  • Thrive in an environment where you can move quickly, make decisions with imperfect information, and continuously learn from customers and internal teams
  • Information not specified
  • Uncategorized

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