Principal Program Manager, Commercial
Job description
Program Manager on Circle's Commercial team in APAC, responsible for executing go-to-market strategy by leading cross-functional programs, improving operational effectiveness, and enabling collaboration across commercial teams.
At a glance
- Work mode
- Remote
What you'll do
- Lead complex, cross-functional programs supporting Circle's commercial strategy, including go-to-market initiatives and strategic client implementations
- Partner with APAC Commercial leadership to execute strategic priorities, drive operational initiatives, and ensure alignment with regional and global business objectives
- Identify and implement process improvements that enhance operational efficiency, streamline workflows, and support scalable business growth
- Develop and execute internal communication plans, facilitate leadership meetings, and coordinate key deliverables to ensure alignment across Commercial teams
- Manage multiple concurrent projects across international teams and time zones, ensuring clear priorities, stakeholder alignment, and timely execution
- Establish program reporting frameworks, define success metrics, and analyze performance to identify opportunities for continuous improvement
- Provide guidance on project management methodologies, stakeholder communication, and execution best practices to strengthen cross-functional collaboration
What we're looking for
- 10+ years of experience in program management, project management, business operations, or customer-facing implementations
- Proven ability to lead complex, cross-functional initiatives and manage competing priorities in a fast-paced, global environment
- Strong communication, presentation, and stakeholder management skills, with the ability to engage and influence stakeholders at all organizational levels
- Demonstrated expertise in program planning, execution, process improvement, and performance measurement
- Strong analytical, problem-solving, and conflict-resolution skills, with the ability to navigate ambiguity and drive effective solutions
- Fluency with generative AI models (e.g., ChatGPT, Claude), prompt development, and agentic workflows, with the ability to apply AI-powered solutions to improve operational efficiency and business processes
- Ability to collaborate across global teams and accommodate international time zones when needed, with willingness to travel internationally approximately 4–5 times per year
Nice to have
- Experience in fintech, payments, or financial services, with an interest in the evolving global payments ecosystem
- Proficiency with project management and collaboration tools, such as Asana, Google Workspace, and Slack
Your team
Commercial team, APAC
Partners closely with Commercial leadership and customer-facing teams, including Business Development, Sales Engineering, Customer Success, and Customer Care.
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About Circle
One of the world's leading internet financial platform companies
Circle (NYSE: CRCL) builds the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Its platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.
Mission
To create an inclusive financial future, with transparency at our core
Key facts
- Internet financial platform / digital assets and blockchain infrastructure
- NYSE: CRCL
- Platform includes the world's largest regulated stablecoin network anchored by USDC
- Circle Payments Network for global money movement
- Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet
- Expanding into some of the world's strongest jurisdictions
What they value
- High Integrity
- Future Forward
- Multistakeholder
- Mindful
- Driven by Excellence