T
Principal Engineer (L5)
Contract type
Ongoing
Work mode
Remote · India
Experience
Lead / principal · Not stated
Level inferred from job title
Job description
Principal Engineer on Twilio's Segment Data platform/pipelines team, building and scaling high-scale ingestion and data processing systems for the customer data platform.
At a glance
- Work mode
- Remote · India
What you'll do
- Own and deliver robust, high-scale routing experiences for the Data platform/pipelines team for Twilio Segment
- Architect and operate always-available, complex distributed systems in cloud environments
- Guide technical decisions, articulating trade-offs between cost, performance, and reliability
- Translate complex technical strategies into actionable plans for diverse stakeholders, including Product Managers and Architects
What we're looking for
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec)
- Excellent abilities in high level service design -- modeling interfaces and internals in a properly modular, composable, and extensible way
- Expert programming experience in Go or similar object-oriented languages
- Demonstrated experience identifying, prototyping, and deploying GenAI/LLM solutions to solve real-world engineering or data processing challenges
- Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture
- Excellent communication, problem-solving, and operational excellence skills
Nice to have
- Proficiency with datastores, distributed caching, and container technologies (Docker/Kubernetes)
- Experience with modern CI/CD pipelines and observability tools (Datadog, Grafana, Prometheus)
- Familiarity with AI/ML technologies
- Experience managing and operating AWS infrastructure
- Experience working in a geographically distributed team
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
Apply
About Twilio
Shaping the future of communications
Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide to craft personalized customer experiences. It is a remote-first company with a strong culture of connection and global inclusion.
Key facts
- Remote-first company
- Delivers solutions to hundreds of thousands of businesses
- Empowers millions of developers worldwide
What they value
- Twilio Magic