Presales Engineer (German Speaking)
Job description
Principal Presales Engineer, DACH at Twilio, partnering with Account Executives to lead the technical pre-sales relationship and deliver the technical win for New Business and Strategic segments. The role is remote and based in the UK, Ireland or Spain.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Ireland, Spain
- Languages
- German – proficient
What you'll do
- Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions
- Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio's APIs
- Establish yourself as a trusted advisor to customers by leading discovery of customer technical pains to design, demonstrate, and present innovative solutions that solve business challenges
- Build and present highly interactive, complex and engaging customer product demonstrations showcasing Twilio's Communications Products while forming strong customer relationships with technical and nontechnical stakeholders
- Be hands-on, high-energy, passionate, and a creative problem solver able to lead others to success
- Take the initiative to identify and solve problems for the customer and within the organization
- Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
- Mentor less experienced Presales Engineers
What we're looking for
- 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
- Excellent communicator and presenter able to gain audience confidence
- An engaging storyteller able to communicate complex topics to multiple levels of audience
- Ability to build a deep understanding of a customer's communications needs and guide them to a technical solution
- Previous software development experience or working knowledge in one or more of: Backend (Java, C#, Node.js, Python, PHP); Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
- Experience building with REST APIs
- Previous experience in Telecom, SIP, Contact Center, or Security
- Experience with sales methodologies
- Bachelor's and/or Master's degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
- Proficient German speaker
Nice to have
- Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture
- Experience working with customers in the DACH region
Your team
Presales Engineering
The sales team focused on New Business and Strategic segments; Principal Presales Engineers deliver the Technical Win and best Product Fit to customers.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
- Support for volunteering and donation efforts
Apply
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About Twilio
Shaping the future of communications
Twilio is a remote-first communications company delivering innovative solutions to businesses and empowering developers to craft personalized customer experiences.
Mission
Deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Key facts
- Communications technology
- Remote-first company
- May be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings
- Uses AI to help make the hiring process efficient; every hiring decision is made by real Twilions
- Approximately 35% travel anticipated for this role
What they value
- Twilio Magic