Practice Lead: AWS
Level inferred from job title
Job description
The Practice Lead for AWS is a hands-on leadership role focused on helping customers get the most out of open-source databases running on AWS and its surrounding ecosystem. The role combines architectural guidance, customer advocacy, business growth, and practice building around AWS-specific services.
At a glance
- Work mode
- Remote
- Languages
- English – fluent
What you'll do
- Act in the best interest of the customer, championing Percona's expertise and, where it fits, Percona software and services, but putting the customer's outcome first.
- Look after Percona's existing customer base as it relates to AWS: help customers already running in AWS get more value (performance tuning, cost optimization, adopting additional AWS or Percona services), and support customers migrating to AWS so Percona's support and services move with them.
- Act as a strategic advisor to internal Percona teams to improve software and services for customers running on AWS; work closely with the internal Cloud Partnership team on the formal AWS relationship (co-sell motions, partner programs, joint go-to-market).
- Own the revenue and profitability of the AWS Practice, its contribution to Percona subscriptions (Support, Managed Services, etc.), partnership revenue, and overall customer satisfaction.
- Drive Percona's presence in the AWS and open source database space through content creation, professional networking, and speaking engagements at industry conferences and AWS-specific events (re:Invent and the like).
- Architect professional service offerings and packages, such as migration assessments, cost optimization reviews, and architecture audits.
- Serve as a "Super Expert" Solutions Architect during pre-sales cycles; work with Marketing on technical campaigns and enable the Sales team to win deals with significant AWS components.
- As the business scales, hire and mentor a dedicated team to expand the AWS Practice.
What we're looking for
- Deep knowledge of AWS and its database ecosystem, including relevant managed services and the infrastructure surrounding them; understanding of trade-offs between managed and self-managed solutions.
- Strong understanding of open-source database technologies, including MySQL, PostgreSQL, MariaDB and Valkey, with experience helping organisations deploy, optimise and scale these technologies in cloud environments such as AWS.
- A track record of building and scaling a consulting, services or technology practice, ideally with responsibility for commercial performance, revenue and profitability.
- Strong work ethic, initiative and a willingness to get hands-on; comfortable building something from the ground up while balancing strategic priorities with day-to-day execution.
- Ability to build trusted customer relationships, identify growth opportunities and translate technical expertise into tangible business value.
- Able to develop a clear vision, turn it into actionable plans and deliver measurable results.
- An effective communicator who can explain complex technical concepts clearly to both technical and non-technical audiences, build stakeholder confidence and remain composed under pressure. Fluent in written and spoken English.
- A recognised contributor or emerging thought leader in the open-source database or wider cloud ecosystem.
- Comfortable working in a remote-first environment and travelling.
Nice to have
- Experience supporting technical pre-sales, software sales or business development is desirable but not essential.
Your team
AWS Practice
A dedicated, AWS-specific practice; equivalent practices for other hyperscalers (Azure, GCP) may be stood up down the road.
Benefits
- Flexible work hours and various paid time off programs
- All your equipment for your remote office
- Funds for career development (external training, certifications, conferences)
- Ongoing connectivity allowances
- Opportunity to participate in our equity incentive plan
- The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility
- PAVE volunteering program and Women Transforming Technology
Apply
About Percona
Percona makes databases and applications run better through a unique combination of expertise and open source software built with the community. Its technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB. Percona is a remote-only and globally dispersed workforce with colleagues in more than 50 countries.
Mission
To enable everyone to innovate freely, by providing the best open source database software, support, and services.
Key facts
- Open source database software and services
- Remote-only and globally dispersed workforce with colleagues in more than 50 countries
- High-growth tech company known globally as a leader in the open-source database space
- Technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB
Partners & customers
What they value
- Putting the customer ahead of Percona
- Open source
