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People Operations Executive (FTC)
Carwow
Contract type
Ongoing
Work mode
100% remote
Experience
Mid-level · 2+ years
Job description
Key details
- Own the end-to-end processing of monthly German payroll accurately and on time, from gathering inputs (new starters, leavers, changes, bonuses/commission, absence) through to submission and reconciliation
- Act as the point of contact for the German payroll provider, resolving queries and ensuring everything ties out each cycle
- Ensure payroll compliance with German payroll and employment legislation (income tax, social security contributions, and other statutory requirements) and keep on top of regulatory changes
- Maintain meticulous payroll records and support year-end processes and statutory reporting requirements for Germany
- Be the first responder for questions from German employees on payroll, benefits, and lifecycle matters, resolving them promptly in German and English
- Advise employees on people policies and processes, escalating complex or sensitive matters with good judgement and discretion
- Spot recurring questions and turn them into self-serve answers, FAQs, and clearer documentation
- Administer benefits programmes for German employees day to day, including enrolments, changes, leavers, and provider liaison
- Support benefits renewals and improvements, keeping records accurate throughout
- Process joiners, leavers, and employee changes within Germany, delivering a smooth experience across the full lifecycle, including onboarding, contractual changes, family leave, and offboarding
- Prepare accurate documentation (contracts, letters, changes to terms) in line with German employment regulations, and keep the HRIS (Hibob) clean and up to date
- Keep people data accurate, consistent, and audit-ready, treating data quality as non-negotiable
- Produce clear, reliable reports and pull basic insights to support decision-making
- Use AI tools and automation to reduce manual effort, speed up admin, and improve accuracy
- Take ownership of processes and proactively look for ways to make them simpler, faster, and more reliable
- Suggest and implement improvements to workflows and documentation
- Company mission
- Information not specified
Benefits
- Information not specified
Requirements & details
- 2+ years' experience in a People Operations / HR administration/payroll role, ideally within a scale-up or high-growth, fast-paced, high-pressure environment
- Hands-on experience processing German payroll and a solid working knowledge of German payroll and employment regulations
- Fluent in German and English (written and spoken)
- Exceptional attention to detail and accuracy
- Comfortable with high-volume, detailed administrative work
- Highly organised, able to juggle multiple priorities and deadlines calmly
- Solution-oriented, able to research answers independently and come up with fixes
- Comfortable with AI tools and keen to find new ways to apply them
- Strong communicator, warm, clear, and helpful
- Information not specified
- Uncategorized
