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HR Partner
Contract type
Ongoing
Work mode
Remote · India
Experience
Mid-level · 3+ years
Job description
HR Partner supporting the delivery of People priorities for business functions and HRBPs in the APJ region. The role provides HR advice and assistance across benefits and compensation, offboarding, global mobility and employee relations, and analyses HR data to support decision-making.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · India
What you'll do
- Partner with the HRBP team supporting APJ region functions to support program roll-outs and on-going process execution
- Analyse HR data and trends across the organisation they support (e.g. headcount, attrition, performance) to generate insights, trends and prepare clear and customised reports, metrics and presentation materials for HRBPs and senior leadership to support decision-making
- Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy
- Coach and guide managers through the performance management process, providing advice, documentation support, and best practice to build manager capability and ensure a positive employee experience
- Support HR Leaders on ad hoc projects
- Help to execute and where required lead business led initiatives (re-orgs, job role and level assessments, etc)
- Partner cross functionally with key stakeholders: Talent Management, IT, ER, HR operations, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment
- Program Management - annual cyclical events such as calibration, pulse surveys etc
- Maintain confidentiality of core HR data and projects
What we're looking for
- 3+ years experience in an HR role in a matrixed organisation
- Ability to take initiative and be a self-starter
- Decisive problem solver with a "get it done" attitude who will thrive in a fast-paced, sometimes ambiguous environment
- Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues
- Strong data analysis skills and ability to share recommendations with stakeholders
- Data Storytelling: Connects internal data with external benchmarks to provide actionable executive insights
- AI-Enabled Efficiency: Enhances productivity through the sensible and strategic usage of AI tools
- Demonstrates employee focus and managing proactive communication to ensure optimum HR support
- Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs
- Keen to continue learning and developing their skill set, having a growth mindset
- Strong ability to identify process gaps and improvement opportunities
Nice to have
- Proficiency with HR systems, such as Workday and ServiceNow
Your team
HR Partners
HR Partners' team, reporting to the Senior Director of Global HR Partners, partnering closely with international and functional HRBPs and COEs across the People team
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
Apply
About Twilio
Twilio thinks big. Do you?
Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide to craft personalized customer experiences.
Mission
We're shaping the future of communications, all from the comfort of our homes.
Key facts
- Communications technology
- Remote-first company
- May be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings
- Uses Artificial Intelligence (AI) to help make the hiring process efficient
- Values called Twilio Magic
- Supports employee volunteering and donation efforts
What they value
- Twilio Magic