Omnichannel Outbound Lead
Job description
Outbound Omnichannel Lead responsible for executing and improving Trafilea's global outbound logistics operation, connecting 3PLs with Amazon FBA, TikTok FBT, D2C, B2B and other sales channels. The role combines hands-on supply chain execution with data, reporting, automation and AI to improve visibility and efficiency.
At a glance
- Work mode
- Remote
- Languages
- English – fluent
What you'll do
- Drive 3PL performance by monitoring SLA, OTP, backlog, and operational issues across international warehouses.
- Manage Amazon FBA & TikTok FBT operations, including replenishments, shipments, removals, and inventory discrepancies.
- Execute Transfer Orders and B2B orders.
- Protect inventory availability, supporting 99%+ in-stock coverage and effective aged inventory management.
- Own outbound reporting, turning daily KPIs and operational data into clear, actionable insights.
- Automate manual workflows using reporting tools, AI, and automation to increase efficiency and reduce costs.
- Coordinate high-impact events such as Prime Day and BFCM with 3PLs, Marketing, and Marketplace teams.
- Continuously improve operations by identifying process gaps, implementing solutions, and keeping SOPs up to date.
What we're looking for
- 4 years of experience in e-commerce, logistics, supply chain, or 3PL operations.
- Experience working with Amazon Seller Central and ERP systems.
- Strong Excel / Google Workspace capabilities, including databases, pivot tables, and formulas.
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Experience following, documenting, and improving operational processes and KPI routines.
- Fluency in English, written and spoken, with the ability to collaborate across multicultural teams.
- A strong bias toward execution, ownership, and follow-through.
Your team
Outbound operation
Connects global 3PLs with Amazon FBA, TikTok FBT, D2C, B2B, and other sales channels across multiple markets.
Benefits
- 100% Remote
- Competitive USD salary
- Paid time off
Apply
About Trafilea
Consumer Tech Platform for Transformative Brand Growth
Trafilea is a Consumer Tech Platform for Transformative Brand Growth. With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands. We own and operate our own digitally native brands (not an agency), with a presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.
Mission
We're building the AI Growth Engine that powers the next generation of consumer brands.
Key facts
- 500+ talents
- Consumer Tech / eCommerce
- Over $1B+ in cumulative revenue
- 12M+ customers
- 500+ talents across 19 countries
- Own and operate own digitally native brands (not an agency)
- Presence in Walmart, Nordstrom, and Amazon
- Strong global D2C footprint
Partners & customers