Omnichannel Outbound Lead

Trafilea

Contract type

Ongoing

Work mode

100% remote

Experience

Mid-level · 4+ years

Job description

Drive 3PL performance by monitoring SLA, OTP, backlog, and operational issues across international warehouses
Manage Amazon FBA & TikTok FBT operations, including replenishments, shipments, removals, and inventory discrepancies
Execute Transfer Orders and B2B orders
Protect inventory availability, supporting 99%+ in-stock coverage and effective aged inventory management
Own outbound reporting, turning daily KPIs and operational data into clear, actionable insights
Automate manual workflows using reporting tools, AI, and automation to increase efficiency and reduce costs
Coordinate high-impact events such as Prime Day and BFCM with 3PLs, Marketing, and Marketplace teams
Continuously improve operations by identifying process gaps, implementing solutions, and keeping SOPs up to date
Company mission
Information not specified

Core technologies

Excel (Advanced)

4 years of experience in e-commerce, logistics, supply chain, or 3PL operations
Experience working with Amazon Seller Central and ERP systems
Strong Excel / Google Workspace capabilities, including databases, pivot tables, and formulas
Strong analytical and problem-solving skills with exceptional attention to detail
Experience following, documenting, and improving operational processes and KPI routines
Fluency in English, written and spoken, with the ability to collaborate across multicultural teams
A strong bias toward execution, ownership, and follow-through
Excel, ERP Systems, AI Agents
Supply Chain Management
Excel (Advanced)