Nordics Strategic Account Executive - Retail & Consumer
Job description
A Senior Strategic Account Executive role at ElevenLabs focused on driving growth across the Nordics' largest enterprises, with a specific focus on Retail & Consumer brands. The role involves consultative, multi-stakeholder sales of conversational AI voice technology and ElevenAgents.
At a glance
- Employment
- Full-time
- Work mode
- Remote
- Languages
- Swedish – native or full professional proficiency, Danish – native or full professional proficiency, English – strong
What you'll do
- Build and manage a growing portfolio of strategic accounts across the Nordics, with a primary focus on Retail and Consumer brands, to help ElevenLabs meet its revenue goals.
- Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for retail organizations.
- Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.
- Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to Swedish retail and consumer brand organizations.
- Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.
- Develop and execute account strategies to expand ElevenLabs' presence within the Nordics retail sector, navigating complex procurement and organizational structures.
- Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.
- Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.
What we're looking for
- 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.
- Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.
- Well-connected in the Nordics retail landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level.
- Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in the Nordics, with the ability to accelerate deal velocity within complex organizational structures.
- Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.
- Passion for voice and audio AI and how it can unlock transformative value for customers.
- A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.
- Native or full professional proficiency in Swedish or Danish; strong English for internal collaboration.
Benefits
Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend.
Apply
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About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. We have expanded from voice into three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI.
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding
- Last valuation was $22B
- Expanded from voice into three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI
- ElevenCreative supports 70+ languages
Partners & customers
What they value
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.