Mid- Market Expansion
Job description
A Commercial Sales - Expansion role at ClickUp focused on growing spend with existing mid-market customers across EMEA, managing renewals and developing expansion opportunities. The role exists to turn customer needs and growth opportunities into durable expansion.
At a glance
- Work mode
- Remote · United Kingdom
What you'll do
- Build product and platform fluency to clearly explain ClickUp's services, use cases, and value proposition to customers
- Manage the customer renewal schedule with at least six months of visibility, using renewal timing and customer priorities to identify and develop expansion opportunities
- Run on-site and virtual workshops that strengthen customer capability, empower users, uncover workflow needs, and support broader adoption
- Lead consultative customer conversations that connect ClickUp workflows to business outcomes and build support across relevant stakeholders
- Develop and maintain 2-3x qualified expansion pipeline coverage, prioritizing opportunities around compelling events and customer-led business initiatives
- Maintain a clear, evidence-based forecast with documented opportunity context, risks, next steps, and customer commitments
- Partner with Customer Success / Renewals, Solutions Engineering, and Revenue Operations to coordinate account plans, customer workshops, and expansion opportunities
- Share customer and market insight that can improve account planning, adoption, and the broader expansion motion
What we're looking for
- Experience in quota-carrying B2B SaaS sales, with clear ownership of expansion, upsell, or cross-sell outcomes
- A record of meeting or exceeding sales targets and explaining the pipeline and deal actions that drove results
- Strong discovery, consultative selling, value framing, and customer presentation skills
- Experience managing customer relationships and multi-stakeholder opportunities through a defined sales process
- Strong renewal, pipeline, CRM, and forecast discipline, with reliable follow-through
- A customer-first approach, bias for action, self-awareness, and willingness to learn from coaching and feedback
- Clear written and verbal communication skills, including the ability to lead virtual and on-site customer workshops
Nice to have
- Experience selling workflow, productivity, collaboration, project management, CRM, or other horizontal SaaS products
- Experience growing adoption across multiple teams or business units within mid-market customers
- Familiarity with structured qualification, account planning, or value-selling methods
- Experience supporting customers across the UK or broader EMEA market
Your team
Commercial Sales - Expansion
Helps existing mid-market customers get more value from ClickUp, expand adoption across their organizations, and connect new workflows to business priorities.
Apply
Direct apply at ClickUp
Opens the job posting at ClickUp
About ClickUp
The everything app for work
ClickUp is building the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. It is an AI-native company where every team member is expected to leverage AI daily.
Mission
Make the world more productive.
Key facts
- AI-native company
- Every team member is expected to leverage AI daily
- AI fluency is evaluated as part of the hiring process
- Building the everything app for work so teams can plan, collaborate, and execute in one place