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Member Sales Manager

PadSplit
Contract type
Ongoing
Work mode
Remote · Argentina
Experience
Senior · 5+ years

Job description

PadSplit is hiring a Member Sales Manager to build and lead the inside sales engine that converts prospective renters into PadSplit members, owning process, performance, and people. The role focuses on increasing bookings, improving conversion, and managing cost per acquisition so member growth keeps pace with host growth.

At a glance

Employment
Full-time
Work mode
Remote · Argentina
Pay
USD 50,000 – 60,000 / year

What you'll do

  • Build and continuously improve the member acquisition process, including call scripts, objection handling, follow-up cadences, and lead routing from first contact through move-in
  • Establish response-time expectations and lead coverage strategies that ensure prospective members receive timely outreach across the hours and time zones served
  • Establish daily and weekly activity and booking targets, maintain a transparent performance scoreboard, and hold agents accountable for delivering results
  • Review call recordings, provide actionable feedback, coach agents on specific behaviors, and step in to demonstrate effective selling when needed
  • Analyze lead quality, connection rates, conversion rates, and cost per booking to identify opportunities and continuously improve sales performance
  • Establish reliable reporting and attribution across lead sources, agent performance, and bookings while identifying opportunities to automate manual processes
  • Hire, train, develop, and manage a high-performing sales team, making timely performance decisions and determining when additional headcount is justified
  • Work closely with Sales Leadership, Sales Ops, Product, Marketing, Member Experience

What we're looking for

  • 5+ years of experience in inside sales, high-volume outbound sales, or contact center leadership, including at least 2 years managing a team of 15 or more
  • A demonstrated track record of meeting or exceeding sales targets through team performance, with measurable results you can speak to
  • Experience building or rebuilding sales cadences, lead routing models, service-level agreements (SLAs), and incentive structures
  • Experience managing, developing, and holding distributed, remote, or offshore sales teams accountable
  • Strong understanding of sales funnel metrics, including time to contact, connection rates, conversion rates, and cost per booking, with the ability to translate data into action
  • Experience coaching sales representatives using call recordings, performance data, and specific behavioral feedback
  • Comfort working with CRMs and sales or support platforms such as HubSpot, Zendesk, or Intercom, building reports, and leveraging tools such as power dialers and sales engagement platforms
  • A hands-on, data-driven leadership style, strong communication skills, and the ability to operate in an evolving environment, make decisions quickly, and adjust strategies based on results

How to get hired

  1. 1Application reviewed for possible next steps by the Hiring Manager
  2. 2Phone screen with a member of the PeopleOps team for about thirty (30) minutes
  3. 3Video interview with the Revenue Ops Lead for 45 minutes
  4. 4Video interview with the Head of Sales for one (1) hour
  5. 5Video panel interview with key stakeholders at PadSplit for two (2) hours, including a sales assessment where you showcase your manager skills to the panel for discussion
  6. 6Offer

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