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Medical Operations - Netherlands
Contract type
Ongoing
Work mode
Hybrid · Leiden, Netherlands
Experience
3 years
Job description
A clinical-facing role in Tandem Health's Global Medical Operations team, rolling out the company's AI clinical operating system to healthcare organisations worldwide. The role combines product demos, workflow design, clinician onboarding and support with clinical insight.
At a glance
- Employment
- Full-time
- Work mode
- Hybrid · Leiden, Netherlands
- Languages
- Dutch – fluent, English – fluent
What you'll do
- Lead live product demos for prospective clients and support global commercial efforts
- Design and adapt workflows and templates for diverse markets and large-scale customers
- Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration
- Represent Tandem at international conferences, workshops, and customer events
- Guide clinicians through onboarding, training, and day-to-day support
- Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem
- Build templates and prompts, contributing to the ongoing evolution of Tandem's AI assistant
- Manage clinical safety incidents and optimise internal operations for safe scaling
What we're looking for
- Clinical experience in healthcare (e.g. general practice, hospital, private practice)
- Exposure to consulting, corporate, or startup environments
- A passion for technology, AI, and their potential to transform care
- Strong communication skills - equally comfortable with executives, engineers, and frontline clinicians
- Organisational strength and a process-driven mindset
- Ownership, curiosity, and initiative in a fast-paced environment
- Flexibility to travel up to 25% and step in during critical moments
- Fluency in Dutch and English
Nice to have
- Experience with prompting or large language models (LLMs)
- Background in healthtech or SaaS
- Familiarity with EU clinical safety or digital health regulations
- Track record in implementation projects or customer rollouts
Your team
Global Medical Operations
Team rolling out Tandem's AI clinical operating system to influential healthcare organisations worldwide
Apply
About Tandem Health
Build something monumental for Healthcare!
A fast-scaling health-tech company building a platform designed by clinicians, for clinicians, with intuitive medical notes and workflows that support patient care.
Mission
Reimagining healthcare by putting clinicians first.
Key facts
- health-tech
- Backed by top investors
- Expanding globally
- Platform designed by clinicians, for clinicians
- Core team in Stockholm
What they value
- Move fast
- Stay curious
- Impact and innovation