Managing Director North / UKI

Contract type
Ongoing
Work mode
Remote
Experience
Lead / principal · Not stated

Level inferred from job title

Job description

A Managing Director role at Aircall owning and driving end-to-end Go-To-Market (GTM) performance for one of its most strategic countries. The role carries accountability across pipeline generation, sales, and account management in a high-growth context.

At a glance

Work mode
Remote
Languages
English

What you'll do

  • Full ownership of the regional GTM strategy and execution, from pipeline generation to renewals and expansion
  • Accountability for pipeline creation, bookings, ARR growth, retention, and expansion
  • Ensuring tight alignment with Marketing, Partnerships, Product at a regional/global level
  • Translate company-level growth objectives into clear local plans and execution priorities
  • Drive consistent over performance through strong operating cadence, forecasting, and performance management
  • Make Aircall's AI Product Suite a central pillar of the local GTM motion
  • Ensure teams are equipped to sell business outcomes and AI-driven value, not just features
  • Identify and unlock new expansion levers through AI (upsell, cross-sell, new segments)
  • Partner closely with Product to influence roadmap priorities and bring customer insights to AI innovation
  • Work hand-in-hand with Marketing to drive demand generation, positioning, and regional GTM campaigns
  • Develop and scale Partnerships as a strategic growth lever, including tech, channel, and ecosystem partners
  • Lead, coach, and develop GTM teams across the region
  • Foster a culture of excellence, ownership, and accountability
  • Attract and retain top talent in a highly competitive environment

What we're looking for

  • Hands-on, execution-driven leader who combines strategic clarity with operational rigor
  • Builds high-performing teams and consistently turns ambition into results
  • Keeps things human, fun, and fast

Benefits

  • Key moment to join Aircall in terms of growth and opportunities
  • Our people matter, work-life balance is important at Aircall
  • Fast-learning environment, entrepreneurial and strong team spirit
  • 45+ Nationalities: cosmopolite & multi-cultural mindset
  • Competitive salary package & benefits

Apply

About Aircall

AI-powered customer communications platform

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance. Aircall is headquartered in Paris, with a strong North American presence anchored in Seattle, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City.

Mission

Redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace

Key facts

  • Paris, France
  • Customer communications software
  • Used by 22,000+ companies worldwide
  • Unicorn
  • European HQ in Paris
  • North American HQ in Seattle
  • Teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City
  • 45+ Nationalities
  • Backed by world-class investors

What they value

  • Customer-obsessed
  • Data-driven
  • Ownership
  • Continuous learning
  • Thoughtful speed
  • Excellence
  • Accountability