Live Ops Manager - MARVEL Strike Force
Job description
Live Ops Manager for MARVEL Strike Force, acting as the operational bridge between Live Ops strategy and in-game execution. The role gathers requirements from events and monetization teams, translates them into executable plans, and manages work across the Live Ops implementation partner.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Canada, Mexico
- Languages
- English
- Pay
- CAD 75,000 – 109,800 / year
What you'll do
- Turn high-level designs for offers, events, milestones, rewards, and other Live Ops components into clear Jira tickets, configuration specifications, acceptance criteria, and implementation plans
- Prioritize, delegate, and track work across the Live Ops implementation partner, ensuring that owners, dependencies, timing, and escalation paths are clear
- Maintain a reliable view of upcoming launches, confirm that requirements and assets are complete, and drive issues to resolution before they create player-facing or business risk
- Review configured content for technical accuracy, player value, internal consistency, and alignment with the intended engagement and monetization strategy
- Gather direction from events and monetization product managers, resolve conflicts across overlapping workstreams, and ensure that individual components reinforce the overall monthly plan
- Create and refine templates, checklists, documentation, and repeatable workflows that increase implementation speed, reduce errors, and make execution easier to scale
- Use performance data and player segmentation to understand the intent behind requirements, validate implementation choices, and support post-launch reviews
- Use artificial intelligence tools, including Codex and ChatGPT, to develop requirements, analyze data, create documentation, identify inconsistencies, and improve execution quality
What we're looking for
- 3+ years experience in live operations, product operations, production, product management, or a comparable execution-focused role in mobile or free-to-play games
- A high-ownership, hardworking operating style and a strong desire to grow a career in mobile game product management
- Exceptional organization, follow-through, and attention to detail across multiple concurrent deadlines and workstreams
- Experience translating ambiguous or high-level direction into precise tickets, requirements, and acceptance criteria; familiarity with Jira is strongly preferred
- The judgment to evaluate both configuration accuracy and whether an implementation supports the intended player and business outcomes
- Comfort managing external partners or distributed implementation teams through clear delegation, prioritization, feedback, and escalation
- Strong analytical skills and comfort using data to inform events and monetization requirements; Structured Query Language (SQL) proficiency is preferred
- Demonstrated comfort using artificial intelligence tools to accelerate analysis, documentation, quality assurance, and workflow improvement
- Clear written and verbal communication with product, economy, analytics, production, and implementation partners
Nice to have
- Hands-on experience with SQL, BigQuery, Looker, or comparable analytics tools
- Experience designing milestone systems, event rewards, or progression-based monetization in a role-playing game or Hero Collector
- A deep understanding of the Marvel intellectual property and its player community
Your team
MARVEL Strike Force
Scopely's squad-based Hero Collector RPG, housing heroes and villains across the Marvel Universe.
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About Scopely
Inspiring play every day
Scopely is a leading video game and global interactive entertainment company, home to many of the world's most beloved and enduring experiences, including two of the most successful mobile games of all-time "MONOPOLY GO!" and "Pokémon GO," along with "Stumble Guys," "Star Trek™ Fleet Command," "MARVEL Strike Force," "WWE Champions," the Scrabble® franchise, "Yahtzee® With Buddies," and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry.
Mission
To inspire play every day and make life better through play, creating meaningful connections and vibrant communities.
Key facts
- 2011
- Video games and interactive entertainment
- #1 mobile games company in the U.S. and #2 globally
- Generating more than $10 billion in lifetime revenue
- Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine
- One of Fast Company's "World's Most Innovative Companies" and "Best Workplaces for Innovators"
- Global operations and partners across four continents in more than a dozen countries worldwide
- Proprietary technology platform, Playgami