Lead Product Manager
Job description
Lead Product Manager in Sword Health's Technology organization, owning member-facing, AI-native care experiences that span all of Sword's care solutions. The role is deeply member facing and accountable for outcomes across the member journey.
At a glance
- Work mode
- Remote
- Pay
- EUR 80,000 – 150,000 / year
What you'll do
- Own the outcome, end to end: define the roadmap and execution for a member-facing area that spans every care solution, and be accountable for the results it delivers
- Partner with product, design, engineering, clinical, data and growth teams across all solutions to turn many moving parts into one simple, cohesive member experience
- Build AI-native experiences, using AI as the foundation to reinvent how members get care, stay engaged and make progress
- Run continuous discovery, read real member conversations and feedback, and let evidence drive priorities
- Prototype, experiment and iterate quickly, and prove impact with clear metrics such as activation, engagement and retention
- Prioritize ruthlessly, say no when it matters, and make trade-offs explicit
- Write crisp docs, align leaders and teams on direction, and keep stakeholders informed
What we're looking for
- Extreme ownership: own outcomes, not tasks; take responsibility when something breaks, find the root cause and fix it; follow through on every commitment and close every loop
- 5+ years in product management (Senior) or 7+ years (Staff), with a track record of shipping consumer or member-facing products that moved real metrics
- Strong in discovery, prioritization, lean delivery and simplifying complex problems into intuitive experiences
- Excellent communication: write clearly and concisely and explain the same decision to an engineer, a clinician and an executive; align people around shared goals and give and take direct feedback
- Cross-functional influence: experience in multi-product or platform-like environments leading through influence across many teams you don't manage
- AI fluency: hands-on understanding of how AI products are built, evaluated and improved, and daily use of AI tools
- Member-first mindset: deep empathy for users and the instinct to turn complexity into simple, cohesive experiences
- Outcome orientation: fluency in KPIs like activation, engagement and retention, and the habit of proving impact with data
- Bias for action: thrive in ambiguity, decide fast, and validate assumptions early
Nice to have
- Experience in digital health or other regulated industries
Your team
Technology organization
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About Sword Health
AI Care
Sword is pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma. Since 2020, Sword has expanded across physical therapy, women's health, cardiometabolic, and mental health, and is now moving to a fully AI-native, 24/7 care program.
Mission
Building AI to heal billions and unlock humanity's full potential.
Key facts
- 2020
- Digital health / healthcare
- More than 700,000 members across three continents
- Over 10 million AI sessions completed
- 1,000+ enterprise clients
- Helped clients avoid more than $1 billion in unnecessary healthcare costs
- Backed by 42 clinical studies and 44+ patents
- More than $500 million raised
Partners & customers
What they value
- Extreme ownership
- Member-first mindset
- Outcome orientation
- Bias for action
- AI fluency