RA
Kundendienstberater
Contract type
Ongoing
Work mode
Remote · Villmergen, Switzerland, Muri
Experience
Mid-level · 2+ years
Job description
A customer service advisor role at a Mercedes-Benz dealership, handling service and repair enquiries, workshop appointments and invoicing for customers.
At a glance
- Work mode
- Remote · Villmergen, Switzerland, Muri
- Languages
- German
What you'll do
- Customer care and advice on service and repair enquiries
- Arrange, process and monitor appointments and workshop orders including invoicing
- Prepare cost estimates
- Sell accessories, tyres and additional work
- Offer and sell service packages and warranty extensions
- Handle warranty and goodwill cases according to Mercedes-Benz guidelines
- Work closely with operations management, workshop management and the parts warehouse
What we're looking for
- Basic training/qualification in the automotive industry
- Experience as a customer service advisor
- At least two years of experience in customer service
- High customer and service orientation
- Good manners
- Good oral and written expression
- Reliable and goal-oriented way of working
Nice to have
- Preferably further training in the commercial field
Benefits
- Five weeks of holiday
- Attractive employee discounts on vehicles, parts and accessories
- Brand-specific training and courses
- Great team events
- Free parking and birthday gift
- Flat hierarchies and short communication channels
How to get hired
- 1Apply now, simply without a CV or cover letter
Apply
About Robert Huber AG
We l(i)ove the star and AMG!
The #1 Mercedes-Benz dealer group in Switzerland, Star Group of the Year and AMG Top Performer, a family business with around 160 employees at seven locations in Aargau.
Mission
To win the best employees, with teamwork, development and the shared ambition to get a little better every day.
Key facts
- rund 160 Mitarbeitenden
- Aargau, Switzerland
- #1 Mercedes-Benz dealer group in Switzerland
- Named Star Group of the Year
- Named AMG Top Performer
- Family business with around 160 employees at seven locations in Aargau
Partners & customers
Mercedes-BenzAMG
What they value
- Teamwork, development and the shared ambition to improve every day
- People with passion, commitment and team spirit