KM - Automation Specialist (Make.com, Notion, Ad Operations)

Brief intro

Workflow Automation (Client & Internal) Build scenarios to automate repetitive workflows (e.g., client onboarding, asset delivery, reporting alerts, etc.) Automate Notion dashboards and task creation when a client signs or a new project kicks off Integrate tools like Google Forms, Airtable, Slack, Drive, and ClickUp with Make or Zapier Ad Operations Automation Automate naming conventions, folder creation, and campaign briefs for new ad launches Support media team with automations for creative tracking, performance logging, and approvals Create logic-based systems for media buyers to trigger creative refreshes, test tracking, etc.

Key details

• Communication & Asset Handoff Automate notifications and task handoffs between departments (e.g., once UGC is approved, editor is notified) Create Slack or email automations for key events (e.g., "Client submitted creative form" or "Ad set ready to publish") Set up triggers for client updates, review reminders, and feedback loops SOPs & Documentation Build internal knowledge base of how automations work and how the team should use them Maintain documentation for each major automation scenario, including how to troubleshoot or update Ongoing Optimization Regularly audit workflows for inefficiencies or failures Propose and implement new automations as the agency scales Maintain a high standard of clean, logic-driven automation that's easy to replicate or expand
• Client Portal Setup : Build automated dashboards or portals in Notion or Airtable for each client Ad Creation Templates : Auto-generate creative briefs or naming structures from forms Internal Reporting Pipelines : Automate pulling and formatting ad performance data across accounts