Key Account Manager - France

Contract type

Ongoing

Work mode

Hybrid · Paris, France

Experience

Senior · 5+ years

Job description

Account Manager role managing a portfolio of strategic CAC 40 accounts in a B2B SaaS context, focused on retention, upsell and cross-sell.

Take responsibility for a client portfolio and build a relationship of trust
Manage contract renewals while creating cross-sell and up-sell opportunities
Identify opportunities and grow existing accounts by unlocking contacts in new departments
Support clients in an advisory approach
Hold client meetings to get feedback on product usage
Track business and usage KPIs (churn, cross-sell revenue, upsell revenue)

Account Management

Team led by a Team Leader Account Manager

Join a fast-growing company in an international and caring environment with offices in France, Italy, Spain, Canada, Dubai and Mexico

Remote work charter guaranteeing a balance between onsite and remote
Offices in the heart of La Défense with access to services such as gym, hairdresser, concierge and laundry
Everyday perks: works council, meal vouchers/company restaurant, profit-sharing bonus, company nursery

Leading SaaS software publisher specialized in legal and governance solutions

Global Legal Tech company with teams across 8 offices worldwide, serving over 2,400 clients in 64 countries.

Support clients in the rapid digitalization of their legal departments

Legal Tech / SaaS
Annual growth of over 40% since 2020
Aims to become one of the global leaders in Legal Tech with a valuation exceeding 1 billion dollars by 2027
Supports over 2,400 clients in 64 countries, 80% of which are listed on major European, American and Middle Eastern markets
First company in the sector to integrate AI features as early as 2022
Certified every year since 2019 with the "Happy at Work" and "Tech at Work" labels